HR Case Advisor

Fujitsu Careers; Derry (NH); Hybrid; USD 41,000 - 57,000; Full time

Benefits offered by this job

26 Days annual leave

Pension - Double matching up to 10%

Life assurance

Companywide incentive plans

Flexible benefits

Perks at work - employee discounts

Employee assistance programme/ virtual

Job summary

Fujitsu is seeking a HR Advisor to deliver an outstanding Case Management service, ensuring adherence to policies and a positive employee experience. The role provides remote support for attendance management and health referrals, with two in-office days in Derry.

You will coach managers, influence decision-making, and collaborate with HR Business Partners to improve absence and performance processes, building resilience and professional judgement.

Qualifications

• Good knowledge of employment law, especially employee relations – disciplinary, grievance and managing absence and underperformance.
• Ability to interpret and clearly explain HR policy.
• Strong questioning/investigative skills with judgement for managers.
• Analytical mindset to analyse complex situations and resolve cases.
• Awareness of business environment and commercial impact of HR advice.
• Ability to influence stakeholders using policy and experience.

Responsibilities

• Deliver an outstanding Case Management service in line with policies.
• Provide remote support for short-term and long-term absence including Attendance Improvement and Occupational Health referrals.
• Coach and influence managers to effectively manage teams and performance.
• Support with mediation, Settlement Agreements and redundancy processes as needed.
• Collaborate with HR Business Partners and line managers to improve absence and performance processes.
• Develop HR advisory skills and professional judgement for career progression.

Skills

Employment law

Employee relations

Policy interpretation

Investigative skills

Analytical thinking

Stakeholder management

Coaching/mentoring

Resilience

Tools

HRIS

Job description

Location Flexibility: Primary Location Only

Posting Start Date: 9/10/26

At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

Duration : Fixed Term Contract to May 2027

Are you interested in developing your knowledge of HR Case Management, developing both HR knowledge, technical and personal skills to deliver a critical HR service to our business? Can you communicate effectively, interpret Policy/Guidelines appropriately, and work closely with the wider HR function; coach and influence managers and deliver effective outcomes.

Do you want to be part of a collaborative, supportive team that is focused on coaching and influencing managers, continuing to evolve our HR policies and processes and providing professional employee relations support to line managers, employees and HR Business Partners to ensure consistency and to deliver results across the business.

We are looking for a HR Advisor to deliver an outstanding Case Management service to the business, ensuring we adhere to Company policies, deliver a positive employee experience and coach managers to effectively manage their teams. Your role will involve providing remote support to our colleagues on short-term and long-term absence including Attendance Improvement, Occupational Health Referrals, 'virtual' home visits, medical redeployment, General Income Protection and Early Intervention Services, capability support (both attendance and performance related), performance management and disciplinary and grievance cases. You will also provide support with mediation, Settlement Agreements and small or one-off redundancy programs.

You will be aligned to a business area, and able to forge excellent relationships with HR Business Partners and line managers. Within the team, you will also be part of a continued programme to improve operating efficiencies in how we support absence and performance processes.

This role will help you to grow your employee relations' expertise, HR advisory skillset and develop your resilience, professional judgement and team-working. It is a great foundation to progress your career into more senior HR Generalist or Specialist roles.

Your experience:

• You will have a good knowledge of employment law, especially employee relations – disciplinary, grievance and managing absence and underperformance.
• You will be able to interpret and clearly explain HR policy.
• You will have great questioning / investigative skills and be apply your judgement, considering the needs of different stakeholders, to advise managers on the right course of action for their cases.
• You will be analytical with the ability to analyse complex situations and provide solutions, focused on bringing cases to a conclusion.
• You will have good awareness of the business environment and understand the commercial impact of the HR advice given.
• You will be able to influence stakeholders, using relevant knowledge, policy and experience to back this up.
• You will have experience of building good working relationships with key stakeholders inside and outside HR
• And finally, you will be resilient when encountering challenging situations.

Reporting directly to the HR Case Advisor Team Lead, you will be allocated a business area to work directly with managers as well as regularly liaising with the HR Business Partner. Training, coaching and support will be provided to ensure success in this role. The team spends 2 days per week together in the office in Derry (Monday and Thursday) and the rest of the time you can choose to work remotely.

Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in HR this could be the next opportunity for you.

26 Days annual leave plus public holidays (3 flexible)

Pension - Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work - employee discounts

Employee assistance programme/ virtual GP

Recruitment process

The recruitment process consists of a review of your application and CV and an interview.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role.

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.