HR Business Partner

Wright-Patt Credit Union Inc.; Ohio; Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Wright-Patt Credit Union Inc. seeks an HR Business Partner to support the Columbus and North regions. Travel to Columbus and Dayton regions is required (Columbus 5–10 times/month; Dayton 2–7 times/month) to member centers and HQ.

The role will assess and respond to personnel issues including misconduct, harassment and discrimination investigations, and perform recruitment and selection for specific business units.

Qualifications

• Bachelor's degree in HR, Organizational Development, or Business Administration with 3–7 years' experience.
• SHRM or PHR certification preferred.
• Excellent conflict resolution and investigative skills with focus on legal compliance.
• Experience in a fast-paced recruiting environment with diverse top talent.
• Ability to create and facilitate HR topic presentations (recruiting, employee relations).
• Demonstrated adaptability, confidentiality, and prioritization in service delivery.

Responsabilités

• Address employee concerns promptly and escalate complex issues to HR Manager.
• Assist managers with employee relations issues and ensure lawful actions in disciplinary processes.
• Lead recruitment, onboarding, and collaborate to attract a diverse talent pool.
• Collaborate with HR and Learning & Development to create effective manager trainings.
• Conduct exit and stay interviews to improve retention.
• Support HR in recruiting, employee relations, benefits, and HRIS inquiries.

Connaissances

Conflict resolution

Investigative skills

Recruiting experience

Presentation skills

Flexibility

Confidentiality

Microsoft Office

Formation

Bachelor's degree in HR/OD/Business

Outils

HRIS (ADP)

Applicant Tracking System

Microsoft Office

Description du poste

The HR Business Partner will be supporting our Columbus and North regions. The position requires travel to both the Columbus and Dayton regions. Columbus 5-10 times per month mainly to the member centers. Dayton 2-7 times per month both to the member centers as well as Headquarters.

Responsible for assessing and responding to personnel issues including employee misconduct, harassment and discrimination investigations, in conjunction with the Manager, Human Resources. The position also performs all recruitment and selection activities for specific business units.

1. Addresses employee concerns in a timely manner and assists the Manager, Human Resources in handling sensitive employee relations issues that have the potential for significant exposure to litigation. Escalates complex questions or situations to the Manager, Human Resources in a prompt and confidential manner. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure partner impact and risk is mitigated. (30%)

2. Assists WPCU managers with employee relations issues and setting performance expectations to ensure disciplinary actions and terminations are in compliance with applicable laws and regulations. (25%)

3. Performs all recruitment activities, including selection and onboarding activities for all open positions in defined work group. Must be proficient in utilizing a variety of recruiting platforms to attract top talent. Works collaboratively with all members of the HR team and other Business Units to attract, encourage, and retain a diverse talent pool for all positions including community outreach. (20%)

4. Collaborates with Human Resources and Learning and Development to create effective training programs for managers. Effectively facilitates trainings. Creates content for Manager Resources site. (10%)

5. Conduct exit interviews for partners leaving the credit union and conduct stay interviews for current partners to establish any gaps for to maximize retention opportunities within the organization. (10%)

6. Assists HR department in all aspects of human resources as needed including answering questions on recruiting, employee relations, benefits, HRIS administration. Collaborates with other teams to ensure partners receive answers or resources as needed. (5%)

Required Skills

Specialized or Technical Knowledge and Skills:

1. A Bachelor's degree required in Human Resources, Organizational Development, or Business Administration, with 3-7 years' experience, or equivalent combination of education and experience. SHRM or PHR certification preferred.

2. Excellent conflict resolution and investigative skills with a keen eye for detail and legal compliance with employee relations matters.

3. Demonstrated experience in a fast-paced recruiting environment utilizing creative approaches to attract diverse top talent.

4. Ability to create and facilitate presentations on various HR topics including recruiting and employee relations required.

5. Proven record of flexibility, accommodation, patience and effective conflict resolution when servicing others is essential.

6. Demonstrated appreciation and commitment to maintain grounding in the overall business picture to anticipate and effectively prioritize the needs of customers (VP of HR, hiring managers, employees, etc.) are essential to success in this position.

7. Demonstrated aptitude and ability to learn and apply various software applications to office operations required. Ability to trouble-shoot application processes and effectively utilize technical assistance sources desired. Expertise in utilizing an applicant tracking system, ADP or similar HRIS platforms is required.

8. Ability to multitask while adapting to shifting priorities, required.

9. Proven ability to maintain confidential information required.

10. Attention to detail required.

11. Proficient in Microsoft Office applications required.