HR Business Partner

WebHosting; Chicago (IL); Remote; USD 90,000 - 150,000; Full time

Job summary

Pantheon is seeking an HR Business Partner to help our Go-to-Market leaders and managers build effective teams and work through people challenges. You’ll need to understand business goals, offer practical advice, and do the hands‑on work to move things forward.

You’ll work directly with leaders, including the executive team, while staying close to day‑to‑day employee needs. This is a remote role but applicants should be based in east coast or central time zone.

Responsibilities

• Partner with GTM leaders on team structure, workforce planning, and talent decisions.
• Build a workable process when there isn’t one, using AI and automation to move faster.
• Help solve people issues across the U.S., Canada, EMEA, India, and the Philippines.
• Coach managers on feedback, performance, engagement, and team effectiveness.
• Keep performance and talent processes moving—from talent discussions to development plans.
• Own day-to-day employee matters and independently lead complex employee relations cases, investigations, and reorg related situations.
• Help design and lead team changes and people projects from planning through implementation.
• Use people data, employee feedback, and AI tools to understand what’s happening and recommend actions.
• Work closely with People colleagues and business leaders, sharing context across priorities.

Job description

Remote Full-time Not specified People

Job Description

About Pantheon

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon's multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon's collaborative workflows.

The Role

At Pantheon, we help teams create, run, and evolve the websites that matter. Our platform helps them move faster without losing control as AI changes how websites are built and managed.

As an HR Business Partner, you’ll help our Go-to-Market leaders and managers build effective teams and work through people challenges. You’ll need to understand what the business is trying to achieve, offer practical advice, and do the hands‑on work to move things forward.

You’ll work directly with leaders, including the executive team, while staying close to day‑to‑day employee needs. Some situations will have a clear process; others will need you to figure out an approach, bring in the right partners, and see it through.

This is a remote role but applicants should be based in east coast or central time zone.

What you’ll do

• Partner with GTM leaders on team structure, workforce planning, and talent decisions. Understand the business need, offer practical advice, and help put decisions into action.
• Build a workable process when there isn’t one. Ask questions, identify what’s needed, and create a simple approach that solves the problem without adding unnecessary complexity. Builds first and refine as you go, including using AI and automation to move faster, instead of waiting for a perfect process or for direction.
• Help solve people issues across the U.S., Canada, EMEA, India, and the Philippines. Work through regional differences and bring in local or internal expertise when needed.
• Coach managers on feedback, performance, engagement, and team effectiveness, with guidance they can use in real conversations and decisions.
• Keep performance and talent processes moving‑from preparing for talent discussions to helping managers with development plans and following up on commitments.
• Own day‑to‑day employee matters and independently lead complex employee relations cases, investigations, and reorg related situations, partnering with Legal and People colleagues for expertise and risk perspective.
• Help design and lead team changes and people projects from planning through implementation, including the communication and engagement approach that brings leaders and employees along. Stay involved in the practical work, like research, documentation, communications, coordination, and follow‑up, not just the recommendation
• Use people data, employee feedback, and AI tools to understand what’s happening, identify what needs attention, and recommend actions that support team and business goals.
• Work closely with People colleagues and business leaders, sharing context and contributing across team priorities as needs change.

Helpful experience

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [e-mail]. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

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