HR Benefits Specialist

Advanced Tech Placement; Tempe (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

A staffing and consulting firm is seeking a detail-oriented FMLA Leaves Processor in Tempe, Arizona. The role involves managing leave requests under FMLA, ensuring compliance with regulations, and providing support to employees. Candidates should have a high school diploma, with HR-related education preferred, and experience in leave administration. Strong organizational skills, knowledge of FMLA, and proficiency in Microsoft Office are essential. Employment type is full-time and offers a mid-senior level role in IT services.

Qualifications

• 1-3 years of experience in HR or leave administration.
• Prior FMLA processing experience is a plus.
• HR certification (e.g., SHRM-CP, PHR) is a plus but not required.

Responsibilities

• Manage and administer employee leave requests under FMLA.
• Communicate with employees and HRPS about leave policies.
• Maintain accurate and confidential leave records.
• Track leave durations and monitor return-to-work dates.
• Maintain accurate and confidential employee leave records.
• Stay current on FMLA regulations and state leave laws.
• Resolve leave-related inquiries or disputes professionally.
• Prepare reports on leave usage for HR leadership.
• Assist with disability claims or accommodations as assigned.

Skills

Knowledge of FMLA regulations

Organizational skills

Time-management skills

Proficiency in Microsoft Office Suite

Communication skills

Discretion and integrity

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Human Resources or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

HRIS software (e.g., ADP, Workday)

Job description

We are looking for a detail-oriented and empathetic FMLA Leaves Processor to manage and administer employee leave requests under the Family and Medical Leave Act (FMLA) and other applicable leave policies. The successful candidate will ensure compliance with federal and state regulations, provide exceptional support to employees, and maintain accurate records. This role requires strong organizational skills, confidentiality, and the ability to handle sensitive situations with professionalism.

Key Responsibilities

• Setup, process, and review FMLA leave requests, including eligibility determination, documentation verification, and approval/denial notifications.
• Communicate with employees, clients and HRPS to explain FMLA policies, procedures, and their rights and responsibilities during leave.
• Coordinate with healthcare providers, employees, and management to obtain necessary medical certifications and updates.
• Track leave durations, monitor return-to-work dates, and ensure timely follow-ups with employees and supervisors.
• Maintain accurate and confidential employee leave records in compliance with company policies and legal requirements.
• Stay current on FMLA regulations, state-specific leave laws, and company policies to ensure compliance.
• Assist in resolving leave-related inquiries or disputes in a timely and professional manner.
• Prepare reports and metrics on leave usage for HR leadership as needed.
• Support additional HR functions, such as disability claims or accommodations, as assigned.

Qualifications

• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Experience: 1-3 years of experience in HR, leave administration, or a related role; prior FMLA processing experience is a plus.

Skills

• Strong knowledge of FMLA regulations and familiarity with state leave laws.
• Excellent organizational and time-management skills with a keen eye for detail.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and HRIS software (e.g., ADP, Workday).
• Exceptional communication skills, both written and verbal, with a customer-service mindset.
• Ability to handle confidential information with discretion and integrity.

Certifications

HR certification (e.g., SHRM-CP, PHR) is a plus but not required.

Physical Requirements & Work Environment

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work in a fast-paced environment and manage multiple cases and associated tasks simultaneously.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting