HR Benefits & Recruitment Technician

City of Santa Ana; Santa Ana (CA); On-site; USD 56,000 - 78,000; Full time

Job summary

The City of Santa Ana is seeking a Human Resources Technician to support benefits administration, recruitment, onboarding and payroll data processing. This position plays a key role in delivering accurate, timely HR services across the employment lifecycle.

Ideal candidates will have experience in benefits administration, open enrollment, benefits billing, and data management, with strong MS Office skills and a commitment to public service.

Qualifications

• Knowledge of: principles and methods of administrative practices and procedures for benefits and recruitment and selection, including recruitment advertising and interviewing, and general human resource operations.
• Skill in: personal computer operation and Microsoft Office suite software.
• Ability to: maintain the confidentiality of sensitive personnel information; maintain accurate records; collect and evaluate data; perform mathematical calculations; prepare reports and correspondence; communicate effectively, both orally and in writing; establish and maintain effective working relationships with employees and the general public.

Responsibilities

• Assists with benefits administration.
• Posts employee information online using CalPERS automated system.
• Provides pension estimates and retirement cash‑out information.
• Coordinates the City's Rideshare Program.
• Coordinates the City tuition reimbursement program.
• Writes memos and letters on a variety of topics to applicants, organizations, and employees.
• Gathers, compiles, and evaluates a variety of information and statistical data.
• Verifies, calculates, and inputs data pertaining to employees, classification, compensation, pay incentives, and other payroll data on new employees and separations into the City’s payroll system.
• Plans and designs recruitment and selection materials such as timelines, advertising sources, and the number and type of examination components.
• Obtains and compiles test questions from various sources for multiple‑choice and oral examinations. Reviews test questions with supervisors and subject matter experts.
• Develops and compiles materials for examinations.
• Administers selected performance, written, and oral examinations.
• Coordinates oral interview examinations by contacting raters and conducting orientations for interview panels.
• Reviews and evaluates job applications for compliance with established standards.
• Writes job announcements and interviews prospective employees.
• Prepares and coordinates job advertisements and coordinates payments with user departments.
• Maintains up‑to‑date recruitment resources and methods to attract qualified applicants.
• Meets with applicants to provide feedback on outcome of examinations.
• Updates employee seniority analysis reports.
• May serve as an administrator for the Neogov applicant tracking and onboarding system, and train users.
• Performs other related functions as assigned.

Skills

HR knowledge

Microsoft Office

Data collection & analysis

Confidentiality

Job description

The City of Santa Ana is seeking a Human Resources Technician to support benefits administration, recruitment, onboarding and payroll data processing. This position plays a key role in delivering accurate, timely HR services across the employment lifecycle.

Ideal candidates will have experience in benefits administration, open enrollment, benefits billing, and data management, with strong MS Office skills and a commitment to public service.