HR Benefits & Operations Manager

Confluence Health

East Wenatchee (WA)

On-site

USD 69,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

PTO

Retirement Plans

Life Insurance

Long-Term Disability

Gym Discount

Tuition Reimbursement

Employee Assistance

Adoption Assistance

Shift Differential

Job summary

Confluence Health in Washington state is seeking an experienced HR Manager to lead HR Operations and Benefits, overseeing HR administration, HRIS, leave management, and employee records for a dynamic healthcare organization.

You will partner with Payroll, Finance, Legal, and leadership to align HR programs with business goals, develop policies, manage vendor relationships, and drive continuous improvement while ensuring compliance and employee service excellence.

Qualifications

Bachelor's Degree required.
6 years of relevant experience and 2 years in leadership roles.

Responsibilities

Direct and oversee daily HR administration, benefits, HRIS, leave administration and employee records.
Establish and maintain HR procedures, internal controls, and service delivery.
Supervise and develop HR Operations and Benefits staff through coaching and performance management.
Analyze HR and benefits metrics, generate reports and dashboards, and propose improvements.
Collaborate with Director/HR Leadership to set goals and meet budget/hiring targets.
Manage vendor performance, invoices, audits and SLAs to ensure quality and fiscal responsibility.
Contribute as an HR leader on cross-functional workgroups and strategic initiatives.
Develop and administer employee benefit programs and HR policies.

Skills

Leadership

HR knowledge

Communication

People management

Education

Bachelor's Degree

Tools

Applicant Tracking Systems

HRIS

Microsoft Office

Job description

Salary Range

$50.68 - $87.88

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Benefits & Perks

Employees of Confluence Health receive a wide range of benefits in addition to compensation.

Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Gym Membership Discount
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential

For more information on our Benefits & Perks, click here!

Summary

The HR Manager leads the HR Operations and Benefits teams to build, implement, and manage effective, results-driven outcomes. This position will oversee the HR Operations functions.

Position Reports To: Director of HR

Essential Functions

Direct and oversee the daily operations of HR administration, benefits, HRIS, leave administration, and employee records management.
Establish and maintain HR operational procedures, standard work, and internal controls to ensure efficient and compliant service delivery.
Supervise and develop HR Operations and Benefits staff through coaching, training, performance management, and succession planning.
Establish and analyze HR and benefits metrics, prepare reports and dashboards, and provide recommendations to improve employee experience and operational effectiveness.
Work in conjunction with Director and HR Leadership to set cascading goals and meet budget or hiring metrics.
Manage vendor performance, invoices, audits, and service-level agreements to ensure quality and fiscal accountability.
Serves as a member of the HR leadership team to assist with the development of HR goals and strategies.
Develop, implement, and monitor HR policies and procedures related to benefits, employee data management, and HR operations.
Develop, implement, and administer employee benefit programs, including medical, dental, vision, retirement, life, disability, wellness, and voluntary benefits.
Manage HRIS configuration, data integrity, reporting, audits, and process improvements to support organizational objectives.
Serves on CH workgroups in matters beyond the daily scope of their position.
Lead HR operational projects, system implementations, and continuous improvement initiatives that enhance efficiency, accuracy, and employee service.
Partner with Payroll, Finance, Legal, Compliance, and operational leaders to ensure seamless administration of employee programs and workforce initiatives.
Serve as a subject matter expert and resource for leaders and employees regarding benefits programs, HR processes, and regulatory requirements.
Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required

Bachelor's Degree.
6 years recent/relevant experience and 2 years of relevant leadership experience.

Desired

Benefits experience.
Previous Human Resources experience as a generalist or senior analyst.
Experience with applicant tracking systems, HRIS and advanced computer skills related to Microsoft Office Suite.
Knowledge and experience in problem solving, conflict resolution and negotiation.
PHR, SPHR (SHRM-CP/SCP) or CHHR certification.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.
F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.
C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.