HR Associate - Total Rewards, Human Resources, Full-Time, Days

MarinHealth; San Rafael (CA); On-site; USD 89,000 - 133,000; Full time

Job summary

MarinHealth is seeking an HR Associate - Total Rewards to provide operational support for employee benefits, leave programs, and related Total Rewards activities. You will handle benefit transactions, maintain data in Workday, and assist with enrollment events and reporting.

Ideal candidates have an Associate degree or relevant HR experience, plus 2+ years in HR operations or benefits. Healthcare experience and Workday proficiency are preferred.

Qualifications

• Associate degree or equivalent combination of education and directly relevant HR experience preferred.
• Bachelor's degree in human resources, Business Administration, or related field preferred.

Responsibilities

• Provide operational and administrative support for MarinHealth employee benefits, leave programs, and Total Rewards activities.
• Process benefit and leave transactions and maintain information in Workday and related systems.
• Support reporting, audits, employee communications, annual enrollment activities, and process improvements.
• Escalate complex or sensitive HR matters to Total Rewards or HR partners as needed.

Skills

Customer service

Interpersonal skills

Data entry accuracy

Microsoft Office

Excel

PowerPoint

Workday

Education

Associate degree

Bachelor's degree in HR/Business Administration or related field

Tools

Workday

Microsoft Office

Job description

ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company: Marin General Hospital dba MarinHealth Medical Center; Compensation Range: $42.56 - $63.84; Work Shift: Day Shift (United States of America); Scheduled Weekly Hours: 40

Job Description Summary

The HR Associate - Total Rewards provides operational and administrative support for MarinHealth employee benefits, leave programs, and related Total Rewards activities. The role serves as a responsive resource for employees, managers, HR partners, and vendors; processes benefit and leave transactions; maintains accurate information in Workday and related systems; and supports reporting, audits, employee communications, annual enrollment activities, and process improvements. The HR Associate applies established policies, plan provisions, procedures, and escalation protocols consistently; protects confidential information; identifies and resolves routine discrepancies; and escalates complex, sensitive, or policy-related matters to the appropriate Total Rewards or HR partner. The position demonstrates MarinHealth's C.A.R.E.S. values through accurate, timely, respectful, and service-oriented support.

Job Requirements, Prerequisites and Essential Functions

EducationAssociate degree or equivalent combination of education and directly relevant Human Resources experience preferred. Bachelor's degree in human resources, Business Administration, or a related field preferred.

ExperienceMinimum two (2) years of Human Resources, benefits, leave administration, HR operations, or closely related experience required. Experience supporting employee benefits, leave administration, Total Rewards, or another HR program area preferred. Experience processing employee transactions, responding to employee inquiries, maintaining confidential records, and performing data audits or reconciliations preferred. Experience using an HRIS to support employee data, transactions, reporting, and data management required; Workday experience preferred. Experience in a healthcare and/or unionized environment preferred.

Licenses & CertificationsCertified Employee Benefit Specialist (CEBS) or related benefits credential preferred. SHRM-CP, PHR, or comparable Human Resources certification preferred.

Prerequisite SkillsStrong customer-service and interpersonal skills with the ability to communicate benefits, leave, and HR process information clearly, respectfully, and within assigned scope. Ability to interpret and apply established plan provisions, policies, procedures, eligibility rules, and process requirements consistently and elevate questions requiring interpretation or correction. Strong attention to detail and demonstrated ability to enter, review, reconcile, and audit employee and benefits data accurately. Analytical and problem-solving skills sufficient to identify discrepancies, research routine issues, determine appropriate next steps, and escalates unresolved or higher-risk matters. Ability to manage multiple transactions, inquiries, deadlines, and recurring activities while maintaining timely follow-through and appropriate documentation. Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint; ability to use spreadsheets for routine data review, reconciliation, and reporting. Ability to learn and effectively use Workday and other benefits, leave, vendor, and reporting systems. Demonstrated discretion and sound judgment when handling confidential employee, medical, benefits, leave, and organizational information. Ability to collaborate effectively with employees, managers, HR partners, Payroll, vendors, and other stakeholders.

Primary Customer Served (Age Specific)

• (X) Infants: Birth up to 1 year
• (X) Toddlers: 1 up to 3 years
• (X) Preschool Children: 3 up to 6 years
• (X) School Age Children: 6 up to 12 years
• (X) Adolescents: 12 up to 18 years
• (X) Early Adults: 18 up to 45 years
• (X) Middle Adults: 45 up to 61 years
• (X) Late Adults: 61 up to 80 years
• (X) Late, Late Adults: 80 years and up

Health & Immunizations

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

C.A.R.E.S. & Professional Accountability

• Demonstrates Communication by providing clear, timely, respectful information, actively listening, confirming understanding, and appropriately setting expectations for follow-up.
• Demonstrates Accountability by maintaining accurate records, meeting deadlines, following established processes, owning assigned work through resolution, and escalating concerns promptly.
• Demonstrates Respect by protecting confidentiality, responding without judgment, and treating employees, colleagues, leaders, and vendors professionally and equitably.
• Demonstrates Excellence by maintaining current job knowledge, seeking opportunities to improve service and processes, and producing accurate, high-quality work.
• Demonstrates Safety by protecting sensitive information, following information-security and workplace safety requirements, and reporting potential risks or concerns through appropriate channels.

Secondary Duties (Modifiable)

Performs other duties as assigned that are consistent with the purpose, scope, qualifications, and responsibilities of the position.

Accommodation

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or [e-mail].

C.A.R.E.S. Standards

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.

Equal Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity or expression, protection veteran status or disability status, and any other classifications protected by federal, state, and local laws.

Equal Opportunity and Diversity Statement

We are Equal Opportunity Employers, and we welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step.

A Career With MarinHealth

A Career With MarinHealth is CLOSER Than You Think Join the MarinHealth team with a rewarding job at either our Medical Center or in our Medical Network.