HR ASSISTANT

PENN Entertainment, Inc.; Bossier City (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

PENN Entertainment, Inc. is seeking an HR-oriented professional to support employment processes, events, and record maintenance.

You will greet visitors, assist with applications, and help coordinate new hire orientation and talent auditions while upholding confidentiality and compliant practices. The role involves maintaining the HR office, front desk, and kiosks, and collaborating with management to address questions and ensure a positive candidate experience.

Qualifications

• Ability to read and write English sufficiently to perform job.
• Ability to communicate with guests and team members in a friendly, polite manner.
• Ability to follow and give directions effectively.
• Team members will be expected to adapt to new technology.

Responsibilities

• Provides HR support in employment, communications, team events, and record retention.
• Maintains office areas, front counter, lobby, and Kiosk areas, ensuring cleanliness and stock.
• Greets visitors to the HR office and assists with applications, questions, and assessments.
• Handles team member questions/requests and escalates issues for prompt resolution.
• Assists in coordinating Talent Auditions and New Hire Orientation.
• Maintains required posters and secure communications across property.

Skills

English proficiency

Communication

Follow directions

Adaptability to new technology

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc. - Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.
• Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

Requirements

• Ability to read and write English sufficiently to perform job
• Ability to communicate with guests and team members: maintaining a friendly, polite demeanor at all times
• Ability to follow and give directions effectively is a must
• Maintain a thorough knowledge of all cleaning procedures, equipment and supplies
• Team members will also be expected to identify and report unsafe conditions
• Ability to make progress on multiple assignments under time constraints
• Team members will be required to adapt to new technology