HR Administrator

Tŷ Hafan; South Dakota; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement 30 days

Pension scheme

Life assurance

Employee assistance program

GP access

Healthcare plan

Cycle to work

Tech & mobile schemes

Job summary

Tŷ Hafan Head Office in Sully is looking for an experienced administrator to join the People Services team as an HR administrator. You will provide comprehensive administrative support to the HR function, delivering an efficient, responsive and customer-focused service across the organisation.

As the first point of contact for HR enquiries, you will maintain accurate employee records, support payroll administration, pre-employment checks and recruitment onboarding, and assist with management

Qualifications

• Recent experience in a busy administrative role.
• Strong administrative and IT skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information and data protection requirements.
• Experience with HR systems and databases.

Responsibilities

• Provide comprehensive administrative support to the People Services team.
• Maintain accurate employee records and process changes to employment details.
• Support payroll administration and pre-employment checks.
• Coordinate recruitment and onboarding activities.
• Produce management information and support audits.

Skills

HR systems knowledge

Strong written and verbal comms

Excellent attention to detail

Organisation & prioritisation

Customer-focused

Tools

Microsoft 365

Job description

Vacancy type: Paid Vacancy

Function: Human Resources

Location: Head Office - Sully

Salary: £26,655 - £28,619 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours / 5 days - Monday to Friday from 9.00am to 5.00pm

Closing Date: 09/11/2026

Ref No: 1122

We have an exciting opportunity for an experienced administrator to join our busy People Services team.

About the role:

In this varied and busy role, you will provide comprehensive administrative support to the People Services team, helping to deliver an efficient, responsive and customer-focused HR service across the organisation.

As the first point of contact for many HR enquiries, you will play a key role in supporting colleagues, managers and applicants throughout the employee lifecycle.Working closely with the HR Partner and wider People Services team, you will maintain accurate employee records, process changes to employment details, support payroll administration and ensure that HR information is managed in line with organisational procedures and data protection requirements.

You will also coordinate compliance activities, including pre-employment checks, DBS renewals, probation reviews and other employment-related documentation.You will support recruitment and onboarding activities, from recruitment administration (such as co-ordinating application forms and arranging interviews), to pre-employment checks and new starter inductions, helping to ensure a positive experience for candidates and new colleagues.

In addition, you will support with management information and reports, employee benefit schemes and contribute to audits and compliance reviews.

As a superuser of the HR information system, you will help maximise its effectiveness by maintaining records, supporting system users and identifying opportunities to improve processes and ways of working. Through your strong organisational skills, attention to detail and commitment to excellent service, you will help ensure the People Services team delivers a professional and effective service that supports Ty Hafan's vision and mission.

About you:

You will be an experienced administrator with a strong track record of delivering high-quality administrative support in a busy and fast-paced environment . Highly organised and customer focused, you will be confident managing competing priorities, maintaining accurate records and delivering excellent service to colleagues and stakeholders.

You will be a proactive and approachable team player with excellent attention to detail and a commitment to maintaining confidentiality. Comfortable working with HR systems and databases, you will be able to manage sensitive information accurately and professionally, while ensuring compliance with policies, procedures and data protection requirements.

You will also bring:

• Recent experience in a a busy administrative role, with the ability to organise and prioritise a busy workload effectively.
• Strong administrative skills and excellent attention to detail, with a commitment to accuracy and quality.
• Excellent written and verbal communication skills, with the ability to build positive working relationships at all levels.
• Experience of working with databases or information systems.
• The ability to work to deadlines, manage multiple tasks and adapt to changing priorities in a fast-paced environment.
• Strong IT skills, including Microsoft 365, and the confidence to learn and make effective use of new systems and technologies.
• A professional, discreet and trustworthy approach, with the ability to handle confidential and sensitive information appropriately.
• A flexible, positive, personable and proactive attitude, with a commitment to providing excellent customer service and taking ownership of your work.

As well as sharing our values of Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership, you will be flexible, adaptable and committed to supporting colleagues across the organisation to help deliver an outstanding People Services function.

The post holder will be required to work 37.5 hours per week, Monday to Friday, 9.00am to 5.00pm.

The role operates on a hybrid basis, with the post holder working four days per week on site at our Sully hospice (including the team's core office day on Tuesdays), and one day per week remotely.

Our Benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to hours)
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan - claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes