Houston On-Site Logistics & Customer Service Specialist

Electrolit; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Electrolit in Houston is seeking a Customer Service Specialist to manage sales orders and support clients post-sales. This role demands exceptional communication and organizational skills, along with a thorough understanding of customer service principles and practices.

Ideal candidates should have a minimum of two years of experience in customer service, preferably in the beverage industry, and possess a strong knowledge of CRM software and MS Office Suite. The position is on-site with minimal travel requirements.

Qualifications

• Minimum two years of experience in customer service.
• Previous experience in a customer service role.
• Strong working knowledge of MS Office Suite.

Responsibilities

• Act as a direct contact with the client for sales order management.
• Provide visibility of the entire supply chain.
• Manage customer inquiries to resolve service-related issues.

Skills

Interpersonal skills

Organizational skills

Written communication

Verbal communication

Problem solving

MS Office Suite

Education

Associate's or bachelor's degree

Tools

CRM software

SAP or equivalent ERP system

Job description

Electrolit in Houston is seeking a Customer Service Specialist to manage sales orders and support clients post-sales. This role demands exceptional communication and organizational skills, along with a thorough understanding of customer service principles and practices.

Ideal candidates should have a minimum of two years of experience in customer service, preferably in the beverage industry, and possess a strong knowledge of CRM software and MS Office Suite. The position is on-site with minimal travel requirements.