Houston-Based Ocean Freight Operations Lead

Skypace; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

Skypace is seeking an experienced Operations Manager based in Houston to lead and optimize our Ocean Freight operations. This role involves overseeing the full cycle of international ocean shipments and ensuring operational excellence through a tech-driven logistics platform.

Ideal candidates have 5+ years of experience in logistics or supply chain management and a strong understanding of international shipping and documentation. The position offers a standard shift with competitive compensation and is crucial for maintaining high customer satisfaction.

Qualifications

• 5+ years of experience in ocean freight forwarding, logistics operations, or supply chain management.
• Prior experience in a leadership or team management role.
• Strong knowledge of international documentation, Incoterms, and carrier processes.
• Comfortable working in a fast-paced, tech-driven logistics environment.

Responsibilities

• Oversee and manage day‑to‑day ocean freight operations across multiple trade lanes.
• Optimize operational workflows through data-driven analysis and automation.
• Ensure compliance with international shipping regulations.
• Collaborate with pricing and sales teams to align operational capacity.
• Resolve escalations and maintain proactive communication with customers.
• Monitor KPIs related to service performance and customer satisfaction.

Skills

Ocean freight forwarding

Logistics operations

Problem-solving

Communication

Operational optimization

Tools

TMS platforms

Digital freight systems

Shipment tracking tools

Job description

Skypace is seeking an experienced Operations Manager based in Houston to lead and optimize our Ocean Freight operations. This role involves overseeing the full cycle of international ocean shipments and ensuring operational excellence through a tech-driven logistics platform.

Ideal candidates have 5+ years of experience in logistics or supply chain management and a strong understanding of international shipping and documentation. The position offers a standard shift with competitive compensation and is crucial for maintaining high customer satisfaction.