Housing & Student Services Systems Administrator (StarRez)

The University of North Carolina; Greensboro (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

UNC Greensboro is seeking a Business Application Administrator to manage the lifecycle of enterprise applications within the Student Services domain, including StarRez housing systems. The role partners with Housing and Residence Life, ITS, and campus stakeholders to deliver scalable, secure functionality.

The successful candidate will oversee configuration, access management, and integrations, while ensuring regulatory compliance and data integrity across division-wide systems.

Qualifications

• Entry-level with Masters or Bachelors and 0-2 yrs experience or equivalent education/experience
• Bachelor’s degree from an appropriately accredited institution and two to four years of experience administering systems supporting student engagement, conduct, care, housing, and related student service functions, or an equivalent combination of education and experience.
• 5+ years of experience serving as an application administrator for StarRez On Campus Housing System or similar Student Housing platforms.
• Experience managing vendor relationships, integrations, audits, and system changes.
• Experience using reporting tools and technologies, such as Power BI.

Responsibilities

• Serves as the primary owner of the service platform, managing configuration, security, and core system setup.
• Designs and maintains workflows, automation, and data standards to support business processes.
• Leads ongoing improvements to streamline processes, reduce manual work, and improve data quality and user experience.
• Analyzes business needs and configures the system to support consistent, efficient processes across departments.
• Ensures system changes do not negatively impact integrations or downstream systems.
• Provides end‑user support, troubleshooting, and guidance on system functionality.
• Develops reports and dashboards and supports data‑driven decision‑making.
• Works with stakeholders to ensure the application supports key metrics and business goals.
• Serves as backup administrator for other applications, as assigned.

Skills

Analytics

Collaboration

Attention to detail

Education

Bachelor’s degree

Two to four years experience

Tools

Power BI

SSO

ERP / SIS

Job description

UNC Greensboro is seeking a Business Application Administrator to manage the lifecycle of enterprise applications within the Student Services domain, including StarRez housing systems. The role partners with Housing and Residence Life, ITS, and campus stakeholders to deliver scalable, secure functionality.

The successful candidate will oversee configuration, access management, and integrations, while ensuring regulatory compliance and data integrity across division-wide systems.