Housing Stabilization Case Manager

YWCA of Greater Harrisburg; Harrisburg (Dauphin County); On-site; Full time

Job summary

An established industry player is looking for a dedicated Housing Stabilization Case Manager to provide trauma-informed support to individuals affected by human trafficking. This role involves delivering case management services, developing personalized goal plans, and advocating for participants' needs. You will play a crucial part in assisting vulnerable populations while collaborating with community resources and maintaining detailed records. If you are passionate about making a difference and possess strong communication and organizational skills, this opportunity is perfect for you. Join a mission-driven organization committed to empowering individuals and fostering a supportive community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Generous PTO

Sick Time

Professional Development Assistance

Pension Retirement Plan

11 Paid Holidays

Qualifications

• Bachelor's degree in human services or related field required.
• Experience in trauma-informed care and advocacy is essential.

Responsibilities

• Provide weekly case management services and develop goal plans.
• Assist participants in overcoming barriers to housing stabilization.
• Maintain accurate case notes and build relationships with landlords.

Skills

Trauma-informed case management

Advocacy

Communication skills

Problem-solving

Time management

Organizational skills

Confidentiality

Multilingual skills

Education

Bachelor’s degree in human services

Associate's degree with 3 years experience

Tools

Case management systems

Job description

The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager. This position is responsible for implementing trauma-informed case management, advocacy, and supportive services and rental assistance for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.

Position Details:

1. Hours: 37.5 hour work week; Monday-Friday 8am-4pm; some on-call as needed.
2. Pay rate $20.51/hr.

Successful Candidates Will Be:

1. Providing weekly case management services to program participants.
2. Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress.
3. Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers.
4. Utilizing trauma-informed and victim-centered service approaches.
5. Providing information and education to program participants to understand the risks of human trafficking and tactics of traffickers.
6. Collecting client and service data and entering data timely into case management systems.
7. Maintaining accurate and timely case notes and client notes.
8. Building and maintaining collaborative relationships with area landlords.
9. Supporting department crisis and shelter services including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes and general shelter support, and other crisis needs as identified.
10. Serving as on-call advocate for open shifts and holiday shifts as assigned.

Position Requirements:

1. A strong commitment to the YWCA Greater Harrisburg’s mission and values.
2. Bachelor’s degree in human services, social work, criminal justice or related field and previous experience serving children who have experienced trauma. Associates Degree and at least 3 years professional experience may be substituted.
3. Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants.
4. Demonstrated knowledge of Dauphin County resources and social/human service systems.
5. Demonstrated ability to work effectively as a team member and contribute positively to the workplace.
6. Demonstrated problem-solving approach to concerns and challenges.
7. Strong time management and organizational skills.
8. Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence.
9. Multilingual, bi-cultural individuals strongly encouraged to apply.
10. Must have reliable, personal transportation for travel throughout Dauphin County, driver’s license, insurance, and clean driver’s history.
11. Must be able to provide Child Abuse, State Police, and FBI clearances.

Our Awesome Benefits Include:

1. Medical, Dental, and Vision Insurance.
2. Employee Assistance Program.
3. Flexible Spending Account.
4. Life Insurance.
5. Generous PTO and Sick Time.
6. Professional Development Assistance.
7. Pension Retirement Plan.
8. 11 Paid Holidays.