Housing Stabilization Case Manager

YWCA Greater Harrisburg; Harrisburg (Dauphin County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a passionate Housing Stabilization Case Manager to join their team. In this vital role, you will implement trauma-informed case management and advocacy for community members affected by human trafficking. Your responsibilities will include providing case management services, developing personalized goal plans, and assisting clients in overcoming barriers to housing stability. This organization offers a supportive environment with a strong commitment to community service, making it an exciting opportunity for those dedicated to making a difference in the lives of vulnerable populations. Join a team where your skills and compassion can create lasting change.

Benefits

Medical, Dental, and Vision Insurance

Employee Assistance Program

Life Insurance

Generous PTO and Sick Time

Pension Retirement Plan

11 Paid Holidays

Qualifications

• Experience in trauma-informed case management and advocacy.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Provide weekly case management services and develop goal plans.
• Assist participants in overcoming barriers to housing stabilization.
• Support crisis services and maintain collaborative relationships.

Skills

Trauma-informed case management

Advocacy

Communication skills

Problem-solving

Time management

Organizational skills

Confidentiality

Collaboration

Multilingual

Education

Bachelor’s degree in human services, social work, or related field

Associates Degree with 3 years of experience

Tools

Case management systems

Job description

The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager. This position is responsible for implementing trauma-informed case management, advocacy, and supportive services and rental assistance for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.

Position Details:

• Hours: 37.5 hour work week; Monday-Friday 8am-4pm; some on-call as needed
• Pay rate $20.51/hr

Successful Candidates Will Be:

• Providing weekly case management services to program participants
• Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress
• Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers
• Utilizing trauma-informed and victim-centered service approaches
• Provide information and education to program participants to understand the risks of human trafficking and tactics of traffickers
• Collecting client and service data and entering data timely into case management systems
• Maintaining accurate and timely case notes and client notes
• Building and maintaining collaborative relationships with area landlords
• Support department crisis and shelter services including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes and general shelter support, and other crisis needs as identified
• Serve as on-call advocate for open shifts and holiday shifts as assigned

Position Requirements:

• A strong commitment to the YWCA Greater Harrisburg’s mission and values
• Bachelor’s degree in human services, social work, criminal justice or related field and previous experience serving children who have experienced trauma. Associates Degree and at least 3 years professional experience may be substituted
• Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants
• Demonstrated knowledge of Dauphin County resources and social/human service systems
• Demonstrated ability to work effectively as a team member and contribute positively to workplace
• Demonstrated problem-solving approach to concerns and challenges
• Strong time management and organizational skills
• Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence
• Multilingual, bi-cultural individuals strongly encouraged to apply
• Must have reliable, personal transportation for travel throughout Dauphin County, driver’s license, insurance, and clean driver’s history
• Must be able to provide Child Abuse, State Police, and FBI clearances

Our Awesome Benefits Include:

• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Life Insurance
• Generous PTO and Sick Time
• Pension Retirement Plan
• 11 Paid Holidays