Housing Stability & Community Programs Coordinator

Native-American-Youth-and-Family-Center-; Portland (OR); On-site; USD 35,817 - 37,195; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

1 401(k) with match

16 paid holidays

Sick and vacation accrual

Job summary

NAYA Family Center is seeking a compassionate Resident Services Coordinator to support residents in affordable housing communities throughout Portland, coordinating access to resources and services while fostering a culturally responsive, welcoming environment.

This full-time, on-site role emphasizes trauma-informed, strengths-based support, partnership with property managers, and community-building activities to promote well-being and stability.

Qualifications

• Knowledge of Native American history or experience with diverse populations preferred.
• Experience serving residents facing homelessness or housing instability.
• Trauma-informed, strengths-based service approach.
• Ability to organize, document, and report data per funding requirements.

Responsibilities

• Welcome new residents and introduce them to resident services and community resources.
• Build trusting relationships to identify service needs and connect residents with supports.
• Provide housing stabilization services to maintain safe, stable housing and reduce eviction risk.
• Coordinate with property management while maintaining appropriate boundaries.
• Link residents to wraparound services supporting housing stability, health, education, and family well-being.
• Plan on-site activities promoting wellness, youth engagement, and cultural connection.
• Maintain accurate case records and participate in data reporting per contract requirements.
• Collaborate in multidisciplinary meetings and advocate to remove barriers to stability.

Skills

Community engagement

Trauma-informed

Cultural humility

Empathy & communication

Relationship building

Microsoft Office

Data documentation

Tools

Case management software

Database systems

Email & web research

Job description

NAYA Family Center is seeking a compassionate Resident Services Coordinator to support residents in affordable housing communities throughout Portland, coordinating access to resources and services while fostering a culturally responsive, welcoming environment.

This full-time, on-site role emphasizes trauma-informed, strengths-based support, partnership with property managers, and community-building activities to promote well-being and stability.