Housing Specialist - East Harlem Safe Haven

brc; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

403(b) retirement plan

Tuition assistance

Flexible spending accounts

Job summary

BRC in New York, NY seeks a program assistant to help clients obtain supportive housing, escort to appointments, and manage case documentation. You will work with CARES and AWARDS systems, prepare reports for DHS, and liaise with housing providers.

The role emphasizes advocacy, strong communication, and the ability to work both independently and in a team within a dynamic, mission-driven environment.

Qualifications

• BA/BS degree preferred; HS diploma or GED required.
• Minimum two years' experience with homeless/mentally ill populations.
• Excellent client advocacy, writing and oral communication skills.
• Liaison experience with external stakeholders preferred.
• Knowledge of NY/NY supportive housing system preferred.
• CPR training or willingness to take CPR class.

Responsibilities

• Assist Living Specialists to obtain supportive housing for clients.
• Escort clients to medical, benefits, and housing appointments.
• Prepare and distribute HRA2010e housing packets.
• Issue residency letters and send client appointment reminders; document interactions in CARES/AWARDS.
• Compile reports for DHS and BRC Administration; track data.
• Monitor client information in AWARDS and CARES.
• Facilitate psychoeducational groups and research resources.
• Serve as liaison between program and housing providers.
• Provide emergency first aid/CPR as needed.

Skills

Client advocacy

Communication skills

Independent work

Team collaboration

Computer proficiency

Education

BA/BS preferred

HS diploma or GED

Tools

CARES system

AWARDS system

Job description

DUTIES/RESPONSIBILITIES

Assist Independent Living Specialists to obtain supportive housing for clients. Escort clients to medical, benefits, and housing-related appointments. Compile, copy, and distribute HRA2010e housing packets. Issue residency letters and client appointment reminders; document client interactions and advocacy in CARES and AWARDS. Compile various reports required by DHS and BRC Administration; assist in tracking statistical data. Monitor and update client information in AWARDS and CARES. Facilitate psychoeducational groups with clients. Research resources for clients. Serve as a liaison between program and housing providers. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.

HOURS

Full-time, 37.5 hours per week

Monday-Friday 9am-5:30pm

QUALIFICATIONS

BA/BS degree preferred. High School diploma or GED required. Minimum two years' experience working with homeless, mentally ill, or MICA population required. Excellent client advocacy skills also required. Liaison experience with external stakeholders preferred. Knowledge of NY/NY supportive housing system strongly preferred. Good writing and oral communication skills and computer proficiency needed. Must possess the ability to work independently but also as part of a team. CPR training certification or willingness to take training class in CPR.

*Vaccination preferred but not required.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.