Housing Specialist (NMHC)

WESTCARE PACIFIC ISLANDS INC; Susupe (Northern Mariana Islands); On-site; USD 42,000 - 56,000; Full time

Job summary

Paycom - ATS administers the HOME-ARP Homelessness Prevention Program in the CNMI. The Housing Specialist serves as primary direct-service staff, helping individuals and families obtain and sustain safe, affordable housing through navigation, stabilization, and supportive coordination.

Responsibilities include outreach, assessments, housing searches, landlord engagement, and ongoing support. Travel may be required to support operations and participant needs while maintaining confidentiality and

Qualifications

• Associate degree preferred.
• At least 1 year in housing services or related field.
• Valid driver's license and reliable transportation.
• Ability to travel as required.
• Experience with homelessness or housing instability preferred.

Responsibilities

• Conduct outreach, intake, screening, and eligibility determinations.
• Assist participants in obtaining and maintaining housing.
• Develop stabilization plans for long-term housing retention.
• Coordinate housing search, landlord engagement, applications, and leasing.
• Assist access to rental and utility assistance.
• Maintain case notes and program records; data entry in systems.
• Collaborate with landlords and community partners; participate in meetings.

Skills

Housing navigation

Case management

Communication

Problem-solving

Interpersonal skills

Education

Associate degree in Human Services, Social Work, Psychology, Sociology, or related field

Tools

Microsoft Office

Electronic data management systems

Job description

Position DescriptionTitle: Housing Specialist (NMHC) Reports To: Program CoordinatorHours: Full-Time FLSA Status: Non-Exempt (Hourly)Supervises: None OSHA Exposure Category: IIPosition SummaryThe Housing Specialist serves as the primary direct-service staff for the HOME-ARP Homelessness Prevention Program. This position assists eligible individuals and families in obtaining and maintaining safe, stable, and affordable housing through housing navigation, housing stabilization, and supportive service coordination. The Housing Specialist conducts outreach, assesses participant needs, facilitates access to housing resources, and provides ongoing support to promote long-term housing stability. Services are provided throughout the Commonwealth of the Northern Mariana Islands (CNMI), and travel may be required to support program operations and participant needs.Essential Job FunctionsConduct outreach, intake, screening, and eligibility determination activities.Assist participants in obtaining and maintaining safe, stable, and affordable housing.Develop and implement housing stabilization plans designed to support long-term housing retention.Coordinate housing search activities, landlord engagement, housing applications, and lease-up processes.Assist participants in accessing rental assistance, utility assistance, and other eligible housing-related supports.Provide housing navigation, advocacy, and supportive service coordination.Conduct home visits, field-based services, and participant follow-up activities as needed.Establish and maintain collaborative relationships with landlords, housing providers, community partners, and resource agencies.Collect, review, and maintain required participant documentation and records.Maintain accurate and timely case notes, program records, and data entry in agency databases and reporting systems.Participate in case staffing meetings, training, and other program-related activities.Maintain confidentiality and safeguard participant information in accordance with agency and funder requirements.Travel as needed to support program operations, outreach activities, participant services, and community partnerships throughout the CNMI.Perform other duties as assigned.Minimum QualificationsAssociate degree in Human Services, Social Work, Psychology, Sociology, or a related field preferred.Minimum of one (1) year of experience in housing services, case management, supportive services, social services, or a related field.Valid driver's license, reliable transportation, and the ability to meet agency driving requirements, including maintaining an acceptable driving record.Ability to travel as required.Experience providing direct services to individuals and families preferred.Experience working with individuals and families experiencing homelessness, housing instability, or other barriers to self-sufficiency preferred.Experience and CompetenciesKnowledge of housing resources, community services, and client-centered service delivery.Strong interpersonal, communication, and problem-solving skills.Ability to establish rapport and work effectively with diverse populations.Ability to maintain accurate records, documentation, and case files.Proficiency with Microsoft Office and electronic data management systems.Ability to work independently in office, community, and field settings.Ability to maintain confidentiality and exercise sound professional judgment.