Housing Navigator

Paycom - ATS; Gardena (CA); On-site; USD 33,000 - 40,000; Full time

Job summary

Paycom - ATS in Gardena, CA is seeking an Experienced Housing Navigator to address urgent housing needs for people experiencing homelessness with mental health or substance use disorders within SPA 8. The role reports to the Housing Program Manager and emphasizes rapid intake and individualized housing plans.

You will coordinate with treatment settings, build relationships with housing providers, assist in housing viewings, and manage subsidies and documentation, including HMIS reporting.

Qualifications

• Experience working with individuals experiencing homelessness or housing instability.
• Experience in case management or social services.
• Knowledge of community resources and housing programs.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office.
• Valid driver's license and reliable transportation.

Responsibilities

• Conduct intake assessment and enroll clients into Housing Navigation.
• Create an Individualized Housing and Supportive Services Plan.
• Coordinate with treatment settings to avoid overlap.
• Develop relationships with community partners and housing providers.
• Assist in housing unit viewings.
• Prepare and submit subsidy/lease applications with required docs.
• Manage Participant Assistance Funds and related expenses.
• Report and document in HMIS and other platforms.
• Coordinate care with the client’s care team.

Skills

Communication skills

Interpersonal skills

Independent work

Team collaboration

Housing resources knowledge

Microsoft Office

Driver's license

Reliable transportation

Education

High School Diploma

GED acceptable

Job description

Job Details

Level: Experienced, Job Location: South Bay Area - Gardena, CA, Position Type: Full Time, Salary Range: $24.00 - $28.80Hourly, Job Shift: Day, Statement of Purpose

The Housing Navigator will work under the supervision of the Housing Program Manager to address the immediate housing needs of people experiencing homelessness who have mental health and/or substance use disorders within service planning area (SPA) 8.

Major Tasks, Duties and Responsibilities

• Conduct intake assessment and enrollment into Housing Navigation
• Create an Individualized Housing and Supportive Services Plan
• Coordinate with treatment setting (if client is enrolled in treatment) to ensure Care Coordination services are not overlapping with Housing Navigation efforts
• Develop relationships with community partners, other service providers, agencies offering housing subsidies, and property owners and managers
• Assist in housing unit viewings
• Completion, submission, and coordination of housing subsidy and/or lease applications, including gathering all necessary documentation (identification, income verification, etc.)
• Management and distribution of Participant Assistance Funds
  • Identification and other vital documents
  • Costs associated with credit reports, housing applications, utility hookups
  • Transportation
  • Food, hygiene products, moderate furnishings
• Reporting and documentation through HMIS and any other platform as directed by DPH-SAPC
• Coordinate care in collaboration with all members of the clients care team

Prerequisite Qualifications

• High school diploma or GED equivalent and qualified work experience in the human services field (preferably in a housing-related capacity).
• Possesses in-depth knowledge of available housing, social and community service programs in service planning area (SPA) 8.
• Must have knowledge in Microsoft Office, specifically MS Word and Excel.
• Have at least 2 years of experience working with people experiencing homelessness, (PEH) and have a minimum of one year of experience providing Housing Navigation or Case Management unless otherwise approved by the County.
• Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, SUD and mental health services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
• Must have a valid California Driver’s license, reliable vehicle and adequate insurance.
• Recovering individuals must have a minimum of two years clean, sober and be abstinent to be considered for employment.

Must be able to stand, stoop, bend, squat, and reach for purpose of performing job duties such as handling materials stocked on shelves, filing, lifting, and assisting in emergency situations. Routinely lift and move items weighing up to ten pounds and occasionally up to twenty-five pounds. Vision, hearing, manual dexterity and eye‑hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

Qualifications: Required Education:

• High School Diploma or equivalent.

Required Experience:

• Experience working with individuals experiencing homelessness or housing instability.
• Experience in case management or social services.

Required Skills and Abilities:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of community resources and housing programs.
• Excellent organizational and time management skills.
• Ability to maintain client confidentiality.
• Proficiency in Microsoft Office Suite.
• Valid driver's license and reliable transportation.