Housing Specialist II

Voala; Santa Ana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Voala is seeking a Housing Specialist II to aid homeless individuals in securing sustainable living. This role entails locating housing options, managing client relationships with landlords, and collaborating with the case management team to ensure participants achieve independent living. Ideal candidates will have a background in social services or case management and a passion for community outreach.

Benefits

Competitive medical, dental, vision and retirement benefits

Qualifications

• Bachelor’s Degree in Social Services or related discipline, or equivalent work experience.
• Two years in case management, particularly assisting homeless individuals.

Responsibilities

• Identify housing options for homeless participants and assist them.
• Maintain a housing database linking tenants to apartments.
• Coordinate with Case Management for comprehensive client support.

Skills

Communication

Case Management

Community Engagement

Conflict Resolution

Education

Bachelor’s Degree in Social Services

Equivalent combination of education and work experience

Job description

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
• Creates and maintains a housing database linking tenants to apartments
• Communicates with landlords and familiarize them with the program and the unique needs of participants
• Conducts habitability and lead-based paint inspections of housing options as needed
• Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
• Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
• Coordinates follow-up services with case management team
• Additional duties as assigned
• Other duties as required

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline, Or
• Equivalent combination of education and work experience (four years)

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.