Housing Specialist (CV898-2) - Supportive Housing Services Division

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a proactive Housing Specialist to help individuals and families in transition secure permanent, affordable housing. You will build relationships with landlords and housing providers, connect clients with housing options, and support long-term housing success.

This role requires excellent communication, negotiation, and organizational skills, a valid driver's license, and the ability to coordinate with social service agencies to place clients and

Qualifications

• Bachelor’s degree or 5+ years of experience in customer service, sales, marketing, or human services.
• Knowledge of affordable housing systems and homeless populations preferred.
• Excellent communication, negotiation, and relationship-building skills.
• Strong documentation and follow-up abilities.

Responsibilities

• Build and maintain relationships with landlords, housing authorities, and community providers.
• Identify affordable housing opportunities and match clients based on needs.
• Coordinate with social service agencies to secure placements and support retention.
• Follow up post-placement to support housing stability and client success.
• Collect data and maintain confidential housing records.
• Stay current with housing trends through trainings and workshops.

Skills

Communication skills

Negotiation

Relationship-building

Organization skills

Education

Bachelor’s degree

Job description

Housing Specialist Secure homes. Build stability. Empower change.

Volunteers of America Delaware Valley is seeking a proactive and people-focused Housing Specialist to help individuals and families in transition secure permanent, affordable housing. In this role, you will connect clients with stable housing options, build partnerships with landlords and housing providers, and support long-term housing success.

You’ll serve as a vital bridge between clients and the housing market—reducing recidivism and helping our communities grow stronger, one placement at a time.

What You’ll Do

• Build and maintain relationships with landlords, housing authorities, and community providers
• Identify affordable housing opportunities and match clients based on individual needs
• Support dispute resolution between clients and landlords; coordinate relocations if necessary
• Assist clients and case managers in overcoming housing barriers
• Coordinate with social service agencies and county resources to secure placements
• Follow up post-placement to support housing retention and client success
• Collect data and maintain accurate, confidential records of housing activities
• Participate in community outreach and planning with civic and housing groups
• Stay current with housing trends and best practices through trainings and workshops

What You Need

• Bachelor’s degree or 5+ years of experience in customer service, sales, marketing, or human services
• Knowledge of affordable housing systems and homeless populations preferred
• Excellent communication, negotiation, and relationship-building skills
• Strong documentation, organizational, and follow-up abilities
• Valid driver’s license and access to reliable transportation
• Bilingual fluency is a plus

Why This Role Matters

• Housing is a cornerstone of recovery and reintegration. In this role, you’ll directly impact lives by helping individuals and families transition into stable, supportive living environments. Your work opens doors to new beginnings.

EEO of "Individuals with Disabilities" and "Veteran Status"/AA