Housing Specialist

Quadel; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hands-on experience

Training for HCV certification

Supportive team

Job summary

Join Quadel as a Housing Specialist! In this role, you will process applications and check eligibility for housing programs, assisting families in accessing safe, affordable housing.

You will need to have a high school diploma and two years of customer service experience. You'll learn about federal housing programs and help ensure smooth operations across teams.

Benefits include hands-on experience, training for certification, and being part of a mission-driven team.

Qualifications

• Must have a high school diploma or equivalent.
• Must obtain HCV Specialist certification within one year of hire.
• Two years of experience in public-facing or customer service roles.
• Knowledge of HCV program requirements is preferred.

Responsibilities

• Process applications and check eligibility for housing programs.
• Help with re-certifications, rent adjustments, moves, and more.
• Keep participant files organized and assist the public with questions.
• Learn federal housing programs ins and outs.
• Coordinate with teams to keep things running smoothly.

Skills

Organizational skills

Analytical skills

Strong computer skills

Customer service

Education

High school diploma or equivalent

Housing Choice Voucher (HCV) Specialist certification

Job description

Join Quadel as a Housing Specialist!

Want a job where your work actually makes a difference? At Quadel, we help families and communities access safe, affordable housing and we need motivated people like you to make it happen.

What you’ll do:

• Process applications and check eligibility for housing programs
• Help with re-certifications, rent adjustments, moves, and more
• Keep participant files organized and assist the public with questions
• Learn the ins and outs of federal housing programs (HUD rules included!)
• Coordinate with teammates, supervisors, and other departments to keep things running smoothly

Qualifications:

• Must have a high school diploma or equivalent
• Must obtain Housing Choice Voucher (HCV) Specialist certification within one year of hire
• Two years of experience in public-facing or customer service roles. Accounting, mortgage processing, or direct customer service experience is a plus. Experience beyond the minimum may substitute for part of the educational requirement
• Knowledge of HCV program requirements, policies, or procedures is preferred
• Strong computer skills
• Excellent organizational, analytical, and math skills

Perks:

• Hands-on experience with housing programs
• Training and support to earn your HCV Specialist certification
• Be part of a mission-driven, supportive team making a real impact in communities

Other important info:

• This is a federal contractor role—pre-employment drug screening required
• Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions