Housing Specialist

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 54,000 - 74,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and PTO - 25 days annually+

12 Paid Holidays per year

403b with employer match up to 6%

Employee Referral Program

Job summary

CASES is seeking a Housing Specialist in New York to provide community‑based treatment and housing assistance within the ACT framework. This role emphasizes outreach, housing readiness, and coordination with shelters and housing providers to support clients 18 and older with serious mental illness and co‑occurring conditions.

You will work for CASES, an agency dedicated to integrated, evidence‑based services and housing supports, with flexible work arrangements and a full benefits package.

Qualifications

• Bachelor’s degree required.
• Experience with serious mental illness and co‑occurring substance use disorders.
• Experience with HRA2010e housing applications or housing resources for ACT population.
• Team player, highly organized, self‑motivated.
• Proficient in computers.
• Individuals with lived experience encouraged to apply.

Responsibilities

• Provide at least 80 percent of treatment contacts in the community and lead groups when clinically indicated.
• Attend and participate in daily team meetings to discuss client issues and needs.
• Complete documentation per NYS OMH, NYC DOHMH, Medicaid and CASES policies.
• Collaborate with client support network and other providers on treatment planning and case management.
• Support housing needs: identify risks, submit housing applications and referrals, prepare for housing interviews.
• Deliver anti-racist, gender-responsive, culturally humble, trauma‑informed, recovery‑oriented care.

Skills

SMI experience

Housing resources

Client outreach

Documentation skills

Bilingual Spanish

Education

Bachelor’s degree

Tools

HRA2010e

Job description

Job Title:

Housing Specialist

Job Summary:

The Housing Specialist is a Bachelor’s level clinician who outreaches clients in the community to provide treatment and services with high fidelity to the ACT model. The Housing Specialist provides psychoeducation and support for clients’ housing needs, including but not limited to: submitting HRA2010e supportive housing applications, coordinating with shelter or current housing provider for clients’ housing needs, assessing and promoting clients’ housing readiness, exploring clients’ skills and needs in obtaining and maintaining independent living, advocating for clients to receive the appropriate level of housing as well as supports in their living environments. Specific titles do not limit the scope of clinical services that the staff member provides as ACT staff are both generalists and specialists, based on their areas of experience and interest. The purpose of Assertive Community Treatment (ACT) is to deliver comprehensive and effective services to individuals (age 18 and up) who are diagnosed with serious mental illness (SMI) and whose needs have not been well met by more traditional service delivery approaches. These individuals also suffer from co-occurring substance use disorders and may have histories of criminal legal system involvement. ACT is an evidence-based practice that provides an integrated set of other evidence based treatment, rehabilitation, case management, and support services delivered by a mobile, multi-disciplinary mental health treatment team to support recipient recovery through a highly individualized approach that provides recipients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects.

Shift Hours:

This position is full‑time Monday – Friday from 9:00 AM – 5:00 PM

Salary:

The salary for this role is $63,654

Location Address :

2090 Adam Clayton Powell Jr Blvd, 4th Floor, New York, NY 10027. Our office is easily accessible by public transportation.

Workplace Flexibility:

Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work

What You Will Be Doing:

• Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated
• Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs
• Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures
• Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of helping clients obtain and maintain stable housing
• Provide support and assistance for clients’ housing needs, including but not limited to: identifying housing risks and needs for clients, submitting housing applications and referrals (HRA2010e), preparing clients for housing interviews, escorting and supporting clients in attending housing interviews
• Provide clinical services that are anti‑racist, gender-responsive, culturally humble, traumainformed, recovery-oriented, client-centered, and evidence-based
• Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order
• Provide 24‑hour crisis intervention on‑call services on rotating basis
• Provide culturally competent services in accordance with CASES policies and practice.

What We Are Looking For:

• Bachelor’s degree
• Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders
• Experience with HRA2010e supportive housing application and familiarity with housing resources for ACT‑eligible population
• A team player, highly organized and self‑motivated
• Proficient in computers
• Individuals with lived experience are encouraged to apply.

Preferred Skills:

• Experience working with individuals involved in the criminal legal system
• Fluency in Spanish

Employee Benefits:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days‑off annually, plus an additional summer self‑care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

• PEOPLE| Hold people’s stories with dignity
• UNITY| Commit to a shared mission
• RESPECT| Celebrate the strength of diversity
• PROGRESS| Always work to improve
• OPTIMIZE| Make the best use of resources
• SOLUTIONS| Work together to solve problems
• EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday - Friday, 9am to 5pm

35 hours per excluding breaks