Housing Specialist

CareCollab; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Supportive supervision and interdisciplinary collaboration

Opportunities to build expertise in housing navigation

Job summary

CareCollab is seeking a Housing Specialist in New York to support members in securing safe, stable, and affordable housing. This role involves assisting individuals facing rental issues, preparing housing applications, and communicating with landlords. Candidates should have at least 1 year of related experience, strong organizational skills, and a high school diploma or equivalent. Familiarity with NYC housing systems is preferred. Join us for mission-driven work addressing housing instability and directly impacting vulnerable populations.

Qualifications

• At least 1 year of experience in housing placement or eviction prevention.
• Experience with rental assistance and housing stabilization preferred.
• Familiarity with NYC housing systems or subsidies strongly preferred.

Responsibilities

• Support members through all stages of the housing process.
• Assist members with rental arrears and eviction prevention resources.
• Prepare and track housing applications and documentation.
• Coordinate housing interviews and prepare members.
• Communicate with housing providers and partners as needed.

Skills

Strong organizational and documentation skills

Ability to manage multiple applications and deadlines

Strong communication skills

Proficiency with Microsoft Office

Bilingual abilities

Education

High School Diploma or equivalent

Associate’s or Bachelor's degree

Tools

Care management systems

Job description

As a Housing Specialist, you’ll support members in securing and maintaining safe, stable, and affordable housing. This includes housing placement, rental assistance navigation, and eviction prevention for individuals experiencing housing instability.

This role requires persistence, strong organization, and comfort working within complex housing systems while maintaining consistent in-office coordination.

What You’ll Do

• Support members through all stages of the housing process, from assessment through placement
• Assist members facing rental arrears or risk of eviction by coordinating housing stabilization and eviction prevention resources
• Prepare, submit, and track housing applications and required documentation
• Coordinate housing interviews and prepare members for the interview process
• Communicate with housing providers, landlords, and community partners as appropriate
• Track housing goals and progress within members’ Plans of Care
• Build and maintain relationships with housing providers and community-based organizations
• Serve as a housing resource for CareCollab staff
• Document all housing-related services accurately in designated systems and EHRs
• Participate in care planning meetings and interdisciplinary case conferences

What You Bring

Education

• High School Diploma or equivalent required; Associate’s or Bachelor's degree preferred

Experience

• At least 1 year of experience in housing placement, housing navigation, eviction prevention, or supportive housing services
• Experience working with rental assistance, housing stabilization, or eviction prevention programs preferred
• Familiarity with NYC housing systems or subsidies strongly preferred

Skills

• Strong organizational and documentation skills
• Ability to manage multiple applications, deadlines, and follow-ups
• Comfortable working both in-office and in the field
• Strong communication skills and ability to advocate for members
• Proficiency with Microsoft Office and care management systems
• Bilingual abilities are a plus

This Role is a Good Fit If You:

• Understand the realities and frustrations of housing systems
• Are detail-oriented and persistent
• Are comfortable working with high-need or housing-insecure populations
• Can balance urgent housing crises with longer-term planning
• Want mission-driven work with real responsibility

Why Join CareCollab

• Mission-driven work addressing housing instability and eviction prevention
• Supportive supervision and interdisciplinary collaboration
• Hands-on impact with vulnerable populations
• Opportunities to build deep expertise in housing navigation and stabilization