Housing Specialist

Indianapolis Housing Agency; Indiana (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Indianapolis Housing Agency is seeking a Housing Specialist to manage initial and recurring Section 8 income verifications and family compositions, ensuring compliance with HUD and local guidelines.

The role requires maintaining a caseload of 250–450+ cases, performing timely certifications and rent calculations, and documenting files for hearings and audits. Marion County residency or relocation within 6 months is required. Must complete HCV training and stay current with updates.

Qualifications

• High School graduate or equivalent and two years of related experience is required.
• Knowledge of Federal principles, practices and techniques of public housing management.
• Some knowledge of budgeting and data entry.

Responsibilities

• Certify participant income and family composition.
• Maintain caseload of 250–450+ cases.
• Ensure HUD compliance and timely recertifications.
• Process moves within 30 days.
• Identify and report potential fraud.
• Document case files for informal hearings.

Skills

Public housing knowledge

Budgeting basics

Data entry

Customer service

Education

High School diploma or equivalent

Associate degree in related field

Job description

Under the supervision of the Section 8 Program Manager and Intake and Admissions Manager, the Housing Specialist must perform assigned duties to include initial and reoccurring certification of participant income and family composition. The Housing Specialist must be able to read, interpret, communicate, implement, and enforce complex rules and regulations in accordance with applicable Federal and local guidelines.

• Successfully maintaining a caseload range between 250-450 or more cases
• Adhering to HUD requirements as well as department policy and procedures while successfully completing monthly and interim recertifications as well as rent increases within applicable time limits
• Documenting and properly ordering files and records relating to verification methods and time frames
• Processing moves within thirty (30) days
• Remaining alert and reporting any and all apparent or suspected fraudulent activities
• Ensuring owner and tenant compliance by applying appropriate local policies and guidelines. Also following procedures to resolve non-compliance issues
• Documenting case files for informal hearings in accordance with relevant Federal and local rules
• Completing and passing HCV training and update courses as provided by IHA
• Processing Requests for Tenancy Approval accurately and within time parameters
• Applying appropriate rules regarding lease-up, tenant moves, unit leasing requirements, criteria for denial of owners, and processing procedures for portability
• Applying applicable rules and making determinations regarding payment standards, utility allowances, rent burden and rent reasonableness, along with accurately assessing and documenting rent and subsidy payments
• Obtaining certification in Section 8 Eligibility and Rent Calculation and Occupancy

Housing Specialist I

• High School graduate or equivalent and two years of related experience is required.
• Knowledge of Federal principles, practices and techniques of public housing management.
• Some knowledge of principles, practices and techniques of budgeting and data entry.

Housing Specialist II

1. Associate degree in Business, Human Services, Sociology, Public Relations, or related fields from an accredited college or university
2. One year of experience in the area of social service, customer service, or working with disabled populations, families in trauma and/or elderly persons
3. At least two (2) years experience in case management
4. One (1) year of experience as a Housing Specialist I or Certification in subsidized rent calculation to qualify as a Housing Specialist II.
5. Valid state-issued driver's license

Must be a Marion County resident, or willing to relocate to Marion County within six (6) months from date of hire