Public Housing Counselor I

Ocala Housing Authority (OHA); Ocala (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ocala Housing Authority (OHA) is seeking a Public Housing Counselor I to determine family eligibility and continued participation in the Public Housing Program. The role involves evaluating income per federal regulations for initial certification, interim adjustments, and annual exams, and handling data entry and legal documents.

The position reports to the Property Manager and requires knowledge of federal regulations and the Florida Landlord and Tenant Act.

Qualifications

• High school diploma or GED with two years of college in social work, counseling, business or finance or equivalent experience in subsidized housing/case management.
• Strong written and oral communication skills.
• Ability to multitask and maintain confidentiality.
• Proficiency with Word, Excel, Publisher and internet navigation.
• Typing speed of 35 wpm.

Responsibilities

• Verify family's household income.
• Prepare legal documents.
• Prepare reports.
• Maintain relationships with clients, staff and the general public.
• Refer families to other social agencies.
• Knowledge and application of Federal Regulations and Florida Landlord and Tenant Act as it applies to job functions.
• Perform other related duties as assigned.

Skills

Written communication

Oral communication

Multitasking

Confidentiality

Typing 35 wpm

Education

High school diploma or GED

Two years college in related field

Equivalent work experience in subsidized housing

Tools

Microsoft Word

Microsoft Excel

Publisher

Job description

Job Description: Public Housing Counselor I

Nature of Work
The position will be responsible for all functions pertaining to the determination of families' eligibility and continued participation in the Public Housing Program. Evaluating families' income in accordance with federal regulations for families' Initial Certification, Interim Adjustments, and Annual Exams, executing legal documents and data entry.

Classification Standards
The single position to this class reports to the Property Manager.

Essential Job Functions

• Verify family's household income.
• Preparing legal documents.
• Preparing reports.
• Maintain relationships with clients, staff and the general public.
• Good written and oral communication.
• Referring families to other social agencies.
• Knowledge and application of federal regulations as it applies to job functions.
• Knowledge and application of the Florida Landlord and Tenant Act as it applies to job functions.
• Performs other related duties as assigned.

Minimum Qualifications
High school diploma/GED; and two years of college in social work, counseling, business or finance; OR equivalent work experience (2 years) in Subsidized Housing, Housing Management and/or Case Management; and three (3) years customer service or social work experience. Must be motivated, organized and possess good written and oral communication skills, personable, can multitask, dependable, have the ability to establish effective working relationships with clients, other staff and the general public, display professionalism, possess high integrity, exemplary work ethics, confidentiality and type 35 wpm.

Licenses/Certifications

• A valid Florida driver's license is required at the time of hire.
• Certified Occupancy Specialist will be required within one year of employment.

Job Requirements

• Knowledge of Federal Regulations and general state law as it pertains to Public Housing.
• Case management experience in subsidized or related housing.
• Proficient with Word, Excel, Publisher and the ability to navigate on the internet efficiently.
• Ability to mathematically calculate a family's income.
• Ability to effectively communicate, both orally and in writing.
• Ability to maintain security and confidentiality.
• Ability to establish and maintain working relationships participants, staff, contractors and the general public as it pertains to families' participation in Public Housing Program.
• Good organizational skills.
• Ability to adequately perform multiple tasks simultaneously.

This job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.

This opportunity is covered under Section 3 of the HUD Act of 1968.