Housing Services Specialist

Project Hospitality; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Project Hospitality in New York seeks a Housing Service Specialist to assist clients with housing placement, lease negotiations, and navigation of housing services. You will accompany clients to viewings, coordinate with landlords and brokers, and maintain accurate case files while ensuring confidentiality and quality assurance.

The role requires strong written and oral communication, comfort working with disadvantaged populations, and computer proficiency.

Qualifications

• Experience working with housing for disadvantaged populations.
• Experience in housing placement and lease negotiation.
• Excellent written and verbal communication abilities.

Responsibilities

• Assist with pre-tenancy activities such as housing search, applications, and screening.
• Support tenancy sustaining activities like rental assistance and recertification.
• Provide community transitional supports including security deposits and furnishing.
• Escort clients to view apartments and meet landlords/brokers.
• Maintain complete client files and ensure data accuracy.
• Attend supervision sessions and training as required.

Skills

Communication skills

Lease negotiation

Housing navigation

Documentation/record keeping

Interpersonal skills

Tools

Computers

Job description

RESPONSIBILITIES:Pre-tenancy Activities such as, but not limited to, housing search/navigation, housing applications, lease negotiation support and screening assistance,Tenancy sustaining activities such as, but not limited to, short-term rental assistance, utility payment assistance, recertification, resolving disputes with landlords to reduce evictionCommunity transitional supports such as, but not limited to, paying security deposits, pest eradication, pantry stocking, and providing household supplies & furnishing.Escort clients to view apartments, meet prospective landlords, meet real estate brokers, and to the lease signing.Maintain complete and accurate client files/documentation; ensure quality assurance. Data entryAttend scheduled supervision sessions, case conferences, and training as required.QualificationsThis position requires previous experience working with the housing of disadvantaged populations.Experience in housing placement, lease negotiation, and navigating housing services is required.Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues.Physical ability to perform the essential job functions is needed.In addition, the Housing Service Specialist shall perform any duties as required to meet the needs of the program and the clients we serve.The agency reserves the right to review and change job duties and responsibilities as the need arises.Need to be proficient with computers. This job description does not constitute a written or implied contract of employment.