Housing Services Director

The Salvation Army North & Central Illinois Division; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a dedicated supervisor to oversee case management services within the Capital Area Command. You will supervise professional case management staff, coordinate housing assistance, referrals, assessments, and aftercare, and communicate with the Executive Director of Social Services.

Responsibilities include ensuring program compliance with funder requirements, training staff, and maintaining positive relationships with clients and

Qualifications

• Bachelor's Degree in a social services discipline required.
• Master's Degree in Social Services preferred.
• Valid driver's license with TSA insurance carrier clearance; Territorial Casework Certification within one year of hire.

Responsibilities

• Oversee overall supervision of case management services and staff.
• Ensure referrals, assessments, housing assistance, goal setting, and aftercare comply with funder requirements.
• Maintain compliance with grant requirements and agency policies.
• Coordinate with Grants and Compliance personnel to ensure steady program operations.

Skills

Staff supervision

Communication

Community partnerships

Education

Bachelor's Degree in Social Services

Master's Degree in Social Services (preferred)

Tools

Driver's license

Territorial Casework Certification

Job description

Job Objective

Manages the overall supervision of case management services including: referrals, assessment, housing assistance, goal setting and accountability, and aftercare services for persons served by The Salvation Army's Capital Area Command. Supervises professional case management staff in the program as well as communicates decisions and concerns with Executive Director of Social Services.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to. identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned, Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Adheres to and promotes the philosophy and the mission of The Salvation Army Coordination Social Services. Ensures adherence to The Salvation Army Code of Ethics and Philosophy of Care.
• Provides supervision for overall operations of External Housing case management related services.
• Recruits, hires, orients, manages, and evaluates all program case management staff and provides appropriate training and supervision to ensure that all necessary duties are completed, and clients are provided with quality services at all times.
• Trains and supervises shelter case management interns.
• Attend community housing placement meetings for singles and families
• Monitor case manager caseloads and work closely with Housing Services Director - Internal, to enroll families and women into programs as needed
• Maintain inventory of case management supply closets and pick up supplies when necessary
• Monitor client files to ensure effective program operation and compliance with funder requirements, goals and expectations.
• Provide regular individual and group supervision and support to all program case managers.
• Facilitate case management staff meetings to relay information regarding agency procedures and programs
• Monitor transportation assistance and basic needs
• Partner with Grants and Compliance personnel to maintain compliance with financial and programmatic policies, procedures, grant requirements.
• Maintain positive working relationships with service providers, clients and fellow employees.
• Networks with other social service providers by attending and actively participating in community meetings on behalf of The Salvation Army Social Services at the Assistant Director of Social Services request.

Minimum Qualifications

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education

Bachelor's Degree in a social services discipline required. Master's Degree in Social Services preferred.

Experience

2-3 years in Non-profit administration, and/or supervisory experience preferred.

Certifications

Must have a valid driver's license with clearance to drive from TSA's insurance carrier. Territorial Casework Certification completion within one year of hire.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.