Housing Quality Standards Inspector 31-26

Housing Authority of the City of Austin; Austin (TX); On-site; USD 61,992,000 - 71,635,000; Full time

Benefits offered by this job

Paid sick leave

Annual leave

Birthday leave

Federal holidays

Health insurance premiums paid

Supplemental health, dental, vision, &

Employee Assistance Program

Job summary

Austin Housing Authority (AHA) is seeking a Housing Quality Standards Inspector to support HQS and other rental assistance programs. The role involves inspections, compliance monitoring, and customer service for tenants, property managers, and partners.

Responsibilities include scheduling inspections, conducting HQS evaluations, and reporting findings. Strong computer skills and knowledge of HUD programs are preferred. AHA provides benefits and a collaborative work environment.

Qualifications

• High School Diploma or GED, or equivalent experience.
• Two years related experience and/or training; or equivalent combination.
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, etc.).
• Working knowledge of building maintenance and construction methods.

Responsibilities

• Perform HQS inspections for HUD HQS and other programs.
• Schedule HQS inspections using Elite Inspection Module.
• Complete inspections with Elite HQS Mobile App.
• Conduct annual recertifications, initial and complaint inspections; report findings.

Skills

Customer service

Communication skills

Computer skills

HUD program knowledge

Construction knowledge

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Office

Adobe Acrobat

Job description

Job Notice

Date Posted: August 20, 2026

Position: Housing Quality Standards Inspector

Starting Rate: $22.58/hour

Job # 30-26

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937, Austin Housing Authority (AHA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. AHA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.

Austin Housing Authority (AHA) is seeking a motivated and mission-driven candidate to join our team. We are proud to provide affordable housing and essential services to individuals and families in need of stable housing. We are currently hiring for a position that will support our Housing Choice Voucher (HCV) and other rental assistance programs through inspections, compliance monitoring, and customer service. AHA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, AHA provides access to safe, stable housing to over 20,000 individuals.

What you will do in this position:

• Perform inspections to ensure compliance with HUD's Housing Quality Standards (HQS) for HCV and other rental assistance programs
• Schedule all HQS inspections using the Elite Inspection Module
• Complete inspections using the Elite HQS Mobile App
• Conduct annual recertification, initial, and complaint inspections, and report findings to relevant parties
• Advise property owners and managers on deficiencies and compliance deadlines
• Monitor repair deadlines and conduct follow-up inspections to ensure completion
• Conduct rent reasonableness analyses for new leases and annual rent changes

Customer Service and Communication

• Respond promptly to inquiries from property managers, partners, and clients by phone or email
• Provide clear guidance on program policies and procedures
• Maintain positive working relationships with clients and stakeholders

Administrative and Reporting Duties

• Perform accurate and timely data entry
• Maintain organized records using the digital file storage system
• Inform Assisted Housing staff of inspection statuses and non-compliance issues that may require abatement or contract termination
• Provide support to the Assisted Housing department as needed and complete other duties as assigned

More about this position:

Qualified candidates must possess:

• High School Diploma or GED; OR
• Two years related experience and/or training; OR
• Equivalent combination of education and experience; AND
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, etc.); AND
• Working knowledge of building maintenance and construction methods.

Preferred candidates will also possess the following skills and abilities:

• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds including people with disabilities and people experiencing homelessness
• Excellent oral and written communication skills
• Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
• Knowledge of HUD programs, regulatory compliance, and the affordable housing industry
• Knowledge of business English, basic arithmetic, and general office practices and procedures

Physical Requirement:

• Combination of indoor facility spaces and outdoor grounds.
• Regular interaction with mechanical systems, maintenance tools, and transportation equipment.

Work Environment:

• Ability to lift, carry, and move at least 25 lbs.
• Comfortable working both indoors and outdoors, including in varying weather conditions.
• Capable of standing, walking, bending, and performing physical tasks for extended periods.

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• Employee Assistance Program

For a more detailed description of our compensation/benefits offered, go to the following website: https://austinha.org/about-us/careers

AHA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment.

EQUAL OPPORTUNITY EMPLOYER