Housing Programs Specialist - Field & Clinic

Roots Community Health; Oakland (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A community health center in Oakland seeks a Housing Program Specialist to assist unhoused clients. This role includes direct communication with clients to determine their eligibility for various services while collaborating with internal teams. Responsibilities involve outreach, client interviews, and service referrals, requiring strong interpersonal and customer service skills. Candidates should have a high school diploma or relevant experience, an active driver's license, and be able to work outdoors in all weather conditions.

Qualifications

• Active driver’s license required.
• Insurable to drive Roots vehicles.
• Previous experience with unhoused community appreciated.

Responsibilities

• Work both in the field and at Roots clinics.
• Interview clients to collect data for service referrals.
• Assess needs and connect clients to services.
• Document and complete all paperwork in a timely manner.

Skills

Strong interpersonal communication

Customer service skills

Active listening skills

Ability to multitask

Education

High school diploma or 2 years' relevant work experience

College degree preferred

Tools

Microsoft Office

Google Suite

Job description

A community health center in Oakland seeks a Housing Program Specialist to assist unhoused clients. This role includes direct communication with clients to determine their eligibility for various services while collaborating with internal teams. Responsibilities involve outreach, client interviews, and service referrals, requiring strong interpersonal and customer service skills. Candidates should have a high school diploma or relevant experience, an active driver's license, and be able to work outdoors in all weather conditions.