Housing Programs Resource Developer

Pokagon Band of Potawatomi; Dowagiac (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Pokagon Band of Potawatomi is seeking an administrative professional to support the Housing & Community Development Department. The role involves handling inquiries, processing payments, maintaining records, and coordinating with program managers and contractors.

Responsibilities include assisting applicants, managing files, and supporting planning and maintenance staff. A High School Diploma or GED is required, with an Associate’s degree preferred.

Qualifications

• High School Diploma or GED required; associate degree in office administration preferred.
• 2+ years of administrative work; housing or rental property admin experience preferred.
• MS Office proficiency required.
• Strong written and verbal communication and customer service skills.

Responsibilities

• Provide administrative support to the Housing & Community Development Department and maintain confidentiality with clients.
• Assist callers and walk-in clients with housing information needs.
• Process rental payments from tenants and code/approve payment requests daily.
• Maintain the Pokagon Band Construction Contractors Database and gather contract forms.
• Support internal compliance tasks and file maintenance for all programs and projects.
• Assist in coordinating meetings, take minutes, and support planning and maintenance managers.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Associate’s degree in office administration

Tools

MS Office

CRM

Housing software

Job description

Pokagon Band of Potawatomi is seeking an administrative professional to support the Housing & Community Development Department. The role involves handling inquiries, processing payments, maintaining records, and coordinating with program managers and contractors.

Responsibilities include assisting applicants, managing files, and supporting planning and maintenance staff. A High School Diploma or GED is required, with an Associate’s degree preferred.