Housing Specialist

Pokagon Band Of Potwatomi Indians; Dowagiac (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Pokagon Band of Potawatomi Indians seeks a Housing Specialist to manage tribal housing programs, assist applicants, and coordinate services. The role involves outreach, eligibility determinations, and collaboration with departments to deliver safe, affordable housing in Dowagiac, MI.

The ideal candidate has at least 1 year of related experience, MS Office proficiency, and strong communication skills, with preference for housing or property management background and willingness to work

Qualifications

• High School diploma or GED required.
• One year of home lending, counseling, or related work-related experience required.
• Bachelor’s degree from an accredited institution preferred.
• Proficiency with MS Office Applications required.
• Ability to speak effectively before groups and to the public required.
• Ability to work evenings and occasional weekends required.

Responsibilities

• Manage and coordinate Tribal Government housing programs and resources.
• Provide outreach services and enrollment coordination for housing programs.
• Explain eligibility requirements, application details, and payment methods.
• Determine eligibility and initiate procedures to grant, modify, or terminate services.
• Inspect housing units and monitor maintenance needs.
• Maintain records of program costs, budgets, and activity.
• Counsel on mortgage financing, budgeting, and credit/debt management.
• Collaborate with other departments to ensure high levels of service.

Skills

MS Office

Public speaking

Confidentiality

Communication

Education

High School diploma

Bachelor’s degree preferred

Tools

Housing management software

CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housing Specialist

NAHASDA Administration **FTT Full-Time Dowagiac, MI, US

4 days ago Requisition ID: 2242

Position Summary: Manage and coordinate Tribal Government public housing programs and resources and provide outreach and assistance to persons applying to receive services from programs. Coordinate the buying, leasing/rental activities, and maintenance of properties.

Essential Functions:

• Provide outreach services and manage enrollment and coordination of services for Tribal Government housing programs and resources including public housing repair and rehabilitation resources, loan assistance, ownership programs, emergency housing assistance, and well/septic and energy assistance programs.
• Answer applicants' questions about programs and procedures. Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' fair housing rights.
• Interview and investigate applicants for program assistance to gather information pertinent to their applications. Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
• Determine eligibility of persons applying to receive services from programs and initiate procedures to grant, modify, deny, or terminate services, or refer applicants to other agencies for assistance.
• Check with employers or other references to verify answers and obtain further information.
• Confirm recipient’s eligibility for continuing program benefits as required.
• Manage various assistance program payments.
• Perform rental unit inspections; inspect grounds and facilities to determine necessity of repairs or maintenance.
• Investigate complaints and program violations and resolve problems.
• Maintain records of sales, rental or usage activity, special permits issued, program operating costs, program budgets, local property availability, liens, etc. to ensure program compliance.
• Assist citizens by providing counseling and training in mortgage financing, foreclosure procedures, attainment of self-sufficiency in home ownership, budgeting, and credit/debt management, etc.
• Conduct housing needs surveys; provide periodic reports of housing needs and citizens being served to Director of Housing, Finance Board and Tribal Council as required.
• Work collaboratively with Department teams (both in the Housing and other Departments) to ensure services are provided and the highest levels of service are maintained.

Non-Essential Functions:

• Attend various events and meetings to market/present information on the various programs available to citizens.
• Perform other related functions as assigned.

Equipment:

• Standard office equipment.
• Systems used: MS Office Applications, Internet, Housing Department Management Software, CRM

Position Requirements:

• High School diploma or GED required.
• One (1) year of home lending, counseling, or related work-related experience required.
• Bachelor’s degree from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation (CHEA) and/or the United States Department of Education (USDE) preferred.
• Proficiency with MS Office Applications required.
• Ability to alleviate stress and anxiety and be supportive of persons and work tactfully, collaboratively, diplomatically and with highest level of confidentiality required.
• Ability to speak effectively before groups and to the public required.
• Ability to work evenings and occasional weekends required.
• Experience with housing/property management preferred.
• Experience working with Native American communities preferred.

Indian Preference

• Pokagon Band Preference Code applies.

Physical Requirements:

• Work is generally sedentary in nature and will frequently require sitting, however standing and walking will occasionally be necessary.
• Frequently required to use hands and fingers to operate equipment.
• Frequently required to talk and hear.
• Occasionally required to stoop, kneel, crouch, bend, and crawl when visiting homes.
• Occasionally required to lift and/or move up to 40 pounds.

Work environment:

• General office environment and home environment. Office lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Also required to visit home sites in various stages of repair and development during all seasons and all-weather conditions.
• Local travel is necessary, so the ability to travel as needed is required.