Housing Programs Operations Coordinator

Gay Men's Health Crisis; New York (NY); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Gay Men\'s Health Crisis (GMHC) seeks a Program Assistant to support the Housing Services division’s operations and administrative systems. The role helps ensure audit-readiness, accurate documentation, and efficient coordination of client resources across GMHC’s housing programs funded by HRA, DOHMH, HUD, and others.

The Program Assistant works under the Senior Director, Housing, collaborating with case managers, staff, and leadership to carry out daily tasks and maintain smooth internal

Qualifications

• Strong organizational and time management skills with keen attention to detail.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication skills (written and verbal).
• HIPAA and data privacy awareness.

Responsibilities

• Provide administrative support for program reporting and audit readiness.
• Maintain familiarity with AWARDS, HASA Web, and data entry tasks.
• Assist in tracking funder requirements (HRA, DOHMH, HUD) and related reports.
• Collect and process rent checks and maintain rent ledgers.
• Prepare and maintain spreadsheets tracking rent payments and arrears.
• Order and distribute office supplies and client resources (food cards, MetroCards).
• Take detailed meeting minutes for Housing team meetings.
• Assist with special projects as assigned.

Skills

Organizational skills

Time management

Communication skills

Active listening

Team collaboration

Empathy

HIPAA compliance

Education

Bachelor's degree

Nonprofit admin experience

Experience with housing/LGBTQ+ communities

Tools

AWARDS

HASA Web

Microsoft Excel

Microsoft Office Suite

PowerPoint

Word

Job description

Gay Men\'s Health Crisis (GMHC) seeks a Program Assistant to support the Housing Services division’s operations and administrative systems. The role helps ensure audit-readiness, accurate documentation, and efficient coordination of client resources across GMHC’s housing programs funded by HRA, DOHMH, HUD, and others.

The Program Assistant works under the Senior Director, Housing, collaborating with case managers, staff, and leadership to carry out daily tasks and maintain smooth internal