Housing Programs Admin Assistant - Client & Data Support

Housing Opportunities Commission; Silver Spring (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

The Housing Opportunities Commission of Montgomery County (HOC) seeks an administrative support specialist to assist staff working with the Housing Choice Voucher (HCV) and project-based (PBV) programs. This position is located at the Silver Spring Customer Service Center.

You will handle scheduling, correspondence, data entry, and basic reports, while delivering excellent customer service to internal and external customers.

Qualifications

• AT LEAST two (2) years administrative or clerical experience.
• High School Diploma or Equivalent required.
• Excellent written and oral communication skills.

Responsibilities

• Schedule and monitor client/applicant correspondence.
• Assign and disseminate incoming correspondence.
• Perform data entry and general clerical tasks such as distribution of mail.
• Schedule informal hearings.
• Process weekly/monthly reports.
• Track appointments and other project tasks.

Skills

Interpersonal skills

Customer service

Organizational skills

Communication skills

MS Office

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

The Housing Opportunities Commission of Montgomery County (HOC) seeks an administrative support specialist to assist staff working with the Housing Choice Voucher (HCV) and project-based (PBV) programs. This position is located at the Silver Spring Customer Service Center.

You will handle scheduling, correspondence, data entry, and basic reports, while delivering excellent customer service to internal and external customers.