Housing Program Analyst

Prince-William-County-Government; Virginia; Hybrid; USD 66,000 - 88,000; Full time

Benefits offered by this job

Retirement benefits

401a/457 plans

Paid leave

Medical and dental plans

Life insurance

EAP

Career development

Job summary

Prince William County Government is seeking a Housing Program Analyst to manage a caseload of HCV participants, determine eligibility, and calculate rents. The role involves interview skills, interagency coordination, and strong customer service within a team environment.

Telework options are available; in-office scheduling may apply based on needs. The position emphasizes accuracy, multilingual communication, and collaboration with landlords and agency partners to support housing options for

Qualifications

• High School Diploma or G.E.D. with 4 years of experience working with the Housing Choice Voucher Program.
• Experience determining eligibility for HCV and calculating rents, assets, and deductions.
• Proficiency in MS Excel and Microsoft Office Suite.
• Bi-lingual (Spanish) highly preferred.

Responsibilities

• Interview and certify eligibility at initial intake and recertification.
• Calculate eligibility through household income, expenses, and assets.
• Negotiate with landlords and advise on rent calculations.
• Maintain accurate documentation and customer service with participants and agency staff.
• Develop partnerships with internal and external partners to remove barriers.

Skills

Eligibility determination

Interviewing

Rent calculation

Landlord negotiation

Customer service

Bilingual Spanish

Teamwork

Education

High School Diploma or G.E.D.

Tools

MS Excel

Microsoft Office

MRI Housing Pro Software

Job description

Are you a creative, multi-tasking, problem solving and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs. The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility by calculation of household income/assets, allowable expenses, family size, and allowable rent amounts due landlords. This position provides great benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and allows you to work with a wonderful team agency. This is a grant funded position.

About This Role

• This position requires knowledge of being able to interview and certify eligibility of potential applicants at both initial In-take and recertification.
• This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to landlord which involves determining family characteristics; negotiating with landlords; evaluating family size and income; and calculating family assets and appropriate expenses.
• Have positive and strong communication skills to properly assist agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families.
• Have the ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds.
• Consults with prospective rental families on the process of securing housing options within a private housing market.
• Processes housing assistance and tenant rent portions payments.
• Prioritizes numerous caseloads by involving end of lease procedures; annual and interim certifications; processing new moves for Participants.
• Ability to conduct tenant certification meetings, briefings, respond to emails and phone calls.
• Good customer service and communication skills both orally and written.
• Performs other duties of a similar nature or level.

Minimum Requirements

High School Diploma or G.E.D. and 4 years of experience working with the Housing Choice Voucher Program.

Preferences

• Experience in determining eligibility for Housing Choice Voucher Program and all other Housing Choice Voucher Programs Participants to include but not limited to certifying eligibility, occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards and Administration of the Family Self Sufficiency Program (FSS).
• Intermediate MS Excel experience and Microsoft Office Suite experience.
• Preferred experience in MRI Housing Pro Software.
• Good communication skills both orally and written.
• Bi-lingual (Spanish).
• Ability to work independently and in a team environment.
• Must have the ability to demonstrate exceptional customer service.

Special Requirements

Valid Driver’s License.

Work Schedule

Monday- Friday 8 a.m.– 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5hrs per week. This can be a telework eligible position as determined by the Director and Supervisor and the position may revert to in-office scheduling if business needs change.

Starting Salary Range

$65,910.00 - $87,813.00 Annually

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.

We also offer great benefits including

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.