Housing Options & Landlord Relations Specialist

Bay Area Community Services (BACS); Oakland (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Language differential up to 3%

Employer-paid benefits (medical, life,

403b plan

PTO/Holidays 31 days

Job summary

Bay Area Community Services (BACS) is recruiting a Housing Locator to identify housing options for partners, market to landlords, and advocate for clients. The role centers on placement, education, and retention within Alameda County.

The position involves building relationships with landlords, negotiating leases, tracking client progress, and supporting transitions to public assistance when applicable. Competitive hourly compensation with comprehensive benefits.

Qualifications

• High School Diploma required; 4 years paid work experience in mental health/social services (1 year of customer services may be substituted). Degree preferred.
• One year experience placing people in market housing.
• Two years of housing/real estate/property management experience preferred and may be substituted for one year of direct service experience.
• Demonstrated intermediate proficiency in Microsoft Word/Excel.
• Healthcare/vulnerable client employer, verified COVID vaccination required.

Responsibilities

• Locates housing units for partners utilizing an organized marketing strategy.
• Develops relationships with landlords and property managers; advocates and negotiates with landlords on behalf of clients.
• Provides tenant education and housing counseling.
• Tracks and reports on client progress and provides housing retention support through the landlord-BACS relationship.
• Transitions partners from BACS financial supports to public support (if applicable); manages disputes and conflict resolution; and provides rehabilitative support to partners.
• Matches partners’ potential barriers and strengths to housing options that are organized in the Housing Platform.
• Provides indirect support services for the purposes of maintaining and supporting housing retention.
• Creates presence for BACS internally and in the community as an expert in housing provision and management services.
• Creates current resource portfolio of housing options for partners. Responsible for oversight and procurement of appropriate permanent housing resources for partners based on choice and need.
• Supports property management/landlord and partner/tenant to include negotiating of rental agreements; conducts housing inspection of units/properties inhabited by partners and works with property managers to resolve inspection and lease adherence issues.
• Maintains all administrative procedures, tracking, and documentation for the housing function.

Education

High School Diploma required, 4 years paid work experience in mental health/social services; degree preferred

Tools

Microsoft Word/Excel

Job description

Bay Area Community Services (BACS) is recruiting a Housing Locator to identify housing options for partners, market to landlords, and advocate for clients. The role centers on placement, education, and retention within Alameda County.

The position involves building relationships with landlords, negotiating leases, tracking client progress, and supporting transitions to public assistance when applicable. Competitive hourly compensation with comprehensive benefits.