Housing Locator - Alameda County

Bay Area Community Services (BACS); Oakland (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Language differential up to 3%

Employer-paid benefits (medical, life,

403b plan

PTO/Holidays 31 days

Job summary

Bay Area Community Services (BACS) is recruiting a Housing Locator to identify housing options for partners, market to landlords, and advocate for clients. The role centers on placement, education, and retention within Alameda County.

The position involves building relationships with landlords, negotiating leases, tracking client progress, and supporting transitions to public assistance when applicable. Competitive hourly compensation with comprehensive benefits.

Qualifications

• High School Diploma required; 4 years paid work experience in mental health/social services (1 year of customer services may be substituted). Degree preferred.
• One year experience placing people in market housing.
• Two years of housing/real estate/property management experience preferred and may be substituted for one year of direct service experience.
• Demonstrated intermediate proficiency in Microsoft Word/Excel.
• Healthcare/vulnerable client employer, verified COVID vaccination required.

Responsibilities

• Locates housing units for partners utilizing an organized marketing strategy.
• Develops relationships with landlords and property managers; advocates and negotiates with landlords on behalf of clients.
• Provides tenant education and housing counseling.
• Tracks and reports on client progress and provides housing retention support through the landlord-BACS relationship.
• Transitions partners from BACS financial supports to public support (if applicable); manages disputes and conflict resolution; and provides rehabilitative support to partners.
• Matches partners’ potential barriers and strengths to housing options that are organized in the Housing Platform.
• Provides indirect support services for the purposes of maintaining and supporting housing retention.
• Creates presence for BACS internally and in the community as an expert in housing provision and management services.
• Creates current resource portfolio of housing options for partners. Responsible for oversight and procurement of appropriate permanent housing resources for partners based on choice and need.
• Supports property management/landlord and partner/tenant to include negotiating of rental agreements; conducts housing inspection of units/properties inhabited by partners and works with property managers to resolve inspection and lease adherence issues.
• Maintains all administrative procedures, tracking, and documentation for the housing function.

Education

High School Diploma required, 4 years paid work experience in mental health/social services; degree preferred

Tools

Microsoft Word/Excel

Job description

The Housing Locator provides housing locator services for unhoused or unstably housed partners based on a Housing First model. The Housing Locator is externally focused, marketing to landlords in the community to increase the housing options for the Housing Platform.

Locations available

• Alameda County with Berkeley as Home base.

Responsibilities

• Locates housing units for partners utilizing an organized marketing strategy.
• Develops relationships with landlords and property managers; advocates and negotiates with landlords on behalf of clients.
• Provides tenant education and housing counseling.
• Tracks and reports on client progress and provides housing retention support through the landlord-BACS relationship.
• Transitions partners from BACS financial supports to public support (if applicable); manages disputes and conflict resolution; and providing rehabilitative support to partners.
• Matches partners’ potential barriers and strengths to housing options that are organized in the Housing Platform.
• Provides indirect support services for the purposes of maintaining and supporting housing retention.
• Creates presence for BACS internally and in the community as an expert in housing provision and management services. Integrates current best practices of housing models.
• Creates current resource portfolio of housing options for partners. Responsible for oversight and procurement of appropriate permanent housing resources for partners based on choice and need.
• Supports property management/landlord and partner/tenant to include negotiating of rental agreements; conducts housing inspection of units/properties inhabited by partners and works with property managers to resolve inspection and lease adherence issues.
• Maintains all administrative procedures, tracking, and documentation for the housing function.

Qualifications

• High School Diploma required and must have 4 years of paid work experience in mental health/social services (1 year of customer services may be substituted). Degree is preferred.
• One year experience placing people in market housing preferred.
• Two years of housing/real estate/property management experience preferred and may be substituted for one year of direct service experience.
• Demonstrated intermediate proficiency in Microsoft Word/Excel.
• Healthcare/vulnerable client employer, verified COVID vaccination required.

Compensation

• Starting at $27.00 per hour, then $30.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductory period.
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• +3% salary differential for \"threshold\" language fluency in Alameda county (Chinese, Cantonese, Spanish, Vietnamese, Mandarin, Farsi, Cambodian and Tagalog)
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 403b plan
• 31 days off (PTO/Holiday)
• Significant internal growth opportunities

BACS Overview

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costa, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. We are seeking individuals who want bring client-centered plans and goals to social services.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER