Housing Operations Manager II

Rochester Housing Authority; City of Rochester (NY); On-site; USD 58,000 - 86,000; Full time

Job summary

Rochester Housing Authority is seeking a Housing Manager II - Leasing Operations to oversee planning, organizing, and supervising housing project operations in Rochester, NY. The role involves evaluating management activities, supervising staff, and coordinating with agencies to ensure tenant eligibility and compliance.

The position requires knowledge of public housing administration, office management, and fiscal controls, plus ability to manage rents, reports, and maintenance tasks.

Qualifications

• Knowledge of housing management principles.
• Knowledge of office management principles.
• Knowledge of fiscal management principles.
• Knowledge of building maintenance principles.
• Knowledge of and ability to use PCs and word processing software.
• Ability to plan, organize and supervise the work of others.
• Ability to prepare clear and concise written reports and correspondence.
• Ability to work well with the public.
• Skill in interviewing.

Responsibilities

• Assist in planning, organizing, and supervising housing project operation activities.
• Assist in evaluating current housing management activities and operations.
• Supervises the investigation of applicants and participates in complex applicant investigations.
• Prepare correspondence dealing with housing applicants and tenant selection.
• Supervises maintenance of applicant and tenant selection files.
• Confers with community and human service agencies on matters of interest to both parties.
• Interviews prospective tenants and assists in orienting new tenants.
• Receives complaints and makes referrals or solves problems and adjusts tenant problems.
• Collect rents or supervise rent collection.
• Inspect properties to ensure safe, sanitary and habitable conditions.
• Direct activities of the housing project management office and maintenance of records.

Skills

Public housing knowledge

Office management

Fiscal management

Building maintenance

PC/Word processing

Supervising staff

Written reporting

Public interaction

Interviewing

Education

Bachelor’s degree in public or business administration

Bachelor’s degree + 4 years housing admin experience

7 years housing management/admin experience

Job description

Rochester Housing Authority is seeking a Housing Manager II - Leasing Operations to oversee planning, organizing, and supervising housing project operations in Rochester, NY. The role involves evaluating management activities, supervising staff, and coordinating with agencies to ensure tenant eligibility and compliance.

The position requires knowledge of public housing administration, office management, and fiscal controls, plus ability to manage rents, reports, and maintenance tasks.