Housing Operations Lead: Desk, Facilities & Crisis Response

tulanectsi; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Tulane University in New Orleans seeks a Coordinator for Housing Operations to manage desk services, facilities inspections, emergency planning, hurricane response, and move-in/move-out logistics across residence halls. This role collaborates with campus partners to deliver high-quality housing services.

The position emphasizes supervision of staff, development of policies, and coordination with Facilities and Tulane Police to ensure safety and service excellence for a large on-campus community.

Qualifications

• Bachelor's Degree with 1 year of related operational experience.
• High School Diploma with 7 years of related operational experience.
• Preferred Master's Degree in Student Affairs or related field.
• 3 years of experience in housing/residence life or similar operations.

Responsibilities

• Oversees desk service program including hiring, supervision, training, inspections.
• Manages training and oversight program for desk operations during the academic year.
• Develops policies for maintenance, safety and security to ensure excellent service.
• Oversees facilities staff program including hiring, supervision and inspections.
• Coordinates emergency housing moves and other move-related logistics.
• Liaises with Facilities, Police, Campus Services and other partners.

Skills

Outcomes planning

Team player

Staff supervision

Flexible management

Education

Bachelor's Degree

High School Diploma

Job description

Tulane University in New Orleans seeks a Coordinator for Housing Operations to manage desk services, facilities inspections, emergency planning, hurricane response, and move-in/move-out logistics across residence halls. This role collaborates with campus partners to deliver high-quality housing services.

The position emphasizes supervision of staff, development of policies, and coordination with Facilities and Tulane Police to ensure safety and service excellence for a large on-campus community.