Housing Operations Coordinator – Scattered Site Programs

CAMBA; New York (NY); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan

Paid time off

Paid holidays

Job summary

CAMBA is seeking an Operations Coordinator to manage housing program operations at the Brooklyn site. The role involves identifying eligible units, processing leases, coordinating utilities, and liaising across case management, maintenance, and fiscal teams to address housing-related issues.

The position requires strong organizational skills, ability to handle emergencies, and experience with housing systems. Full-time, on-site role with comprehensive benefits in Brooklyn, NY.

Responsibilities

• Identify studio, one bedroom and two bedroom apartments for eligible clients that meet funder habitability standards.
• Obtain and prepare new leases and/or renewal leases with the required documentation in order to process documents in a timely manner.
• Submit leases for review to Program Manager/ Program Director in a timely manner.
• Ensure that apartment units are ready prior to occupancy.
• Coordinate with utilities companies to activate utilities.
• Act as liaison between Case Managers, maintenance workers, and the Fiscal Department to address various issues i.e. housing plans, maintenance work/repairs, and fiscal issues.
• Submit weekly vacancy status report on unit activity in program.
• Collect and track all client programmatic fee/rent payments.
• Keep track of expiration dates of leases.
• Process and review work orders in work order system. This includes but is not limited to assigning new work orders to driver/maintenance staff, following up on work orders that are completed by the landlords and closing out completed work orders. All CAMBA staff completed work orders must be signed by clients and staff who completed the work.
• Coordinate and schedules works orders with residence managers of all Winthrop housing programs to accommodate each program needs and goals.
• Provide driver/maintenance their daily work assignments. Problem solves issues driver/maintenance staff may encounter during their work day.
• Collects completed work assignments at the end of staff shifts to ensure work was completed accurately.
• Review all utility bills and submit to Fiscal Department on a weekly basis.
• Coordinate and attend all program moves to ensure client related issues are addressed accordingly.
• Investigate clients’ complaints of unpaid utility bills; case conference with case manager and client, if necessary.
• Conduct regular inspections of client rooms/apartments in congregate site and/or community-based apartments with assistance from other program staff (i.e., security personnel).
• Maintain accurate records (i.e. furniture, maintenance supplies, food, office stock) on premises and/or in community-based apartments,
• Request Emergency Assistance to assist clients in paying clients’ portion of utility bills, if needed.
• Respond immediately to emergencies and inform supervisor.

Job description

CAMBA is seeking an Operations Coordinator to manage housing program operations at the Brooklyn site. The role involves identifying eligible units, processing leases, coordinating utilities, and liaising across case management, maintenance, and fiscal teams to address housing-related issues.

The position requires strong organizational skills, ability to handle emergencies, and experience with housing systems. Full-time, on-site role with comprehensive benefits in Brooklyn, NY.