Housing Operations Coordinator

UT Dallas; Richardson (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

UT Dallas is seeking a Housing Operations Coordinator to manage day-to-day housing services, including marketing, communication, event setup, package logistics, and card access security. This live-on role requires collaboration across teams and a customer-focused approach to support residents in their academic and personal development.

The position emphasizes front desk backup duties, on-campus presence, and routine inspections to ensure safety and readiness.

Qualifications

• Bachelor's Degree required.
• 1–3 years University Housing or administrative experience.
• Intermediate proficiency in general computer and audiovisual equipment skills and troubleshooting.
• Intermediate proficiency with Microsoft Office.
• Basic database use.

Responsibilities

• Staff supervision and scheduling.
• Room reservations and setup.
• LLC technology and relations.
• Sustainability efforts and programs.
• General logistics and support.
• Housing tours and tour guides.
• Monitoring building signage and notifications.
• Monitoring desk and building resources.
• Sending building/campus notifications as needed.
• Building storage room inventory and upkeep.
• Conduct routine inspections (fire drills, life safety, move-in/move-out conditions).
• Participate in staff on-call rotations.
• Professional development and cross-training, and resident move-in.

Skills

General computer skills

A/V equipment skills

Microsoft Office

Database basics

Education

Bachelor’s Degree

Master’s degree (preferred)

Tools

Database software

Room reservation software

Job description

The Housing Operations Coordinator

The Housing Operations Coordinator serves as a day-to-day specialist for several critical University Housing services. These services – including marketing, communication, event setup and support, package and software logistics, and card access security functions – provide a safe and comfortable physical environment for residents in their academic and personal development. The Housing Operations Coordinator provides direct oversight of these growing services. The Housing Operations Coordinator provides excellent customer service within University Housing.

This is a live-on position.

Minimum Education and Experience

• Bachelor’s Degree
• One to three years University Housing experience or administrative experience.
• Intermediate proficiency in general computer and audiovisual equipment skills and troubleshooting.
• Intermediate proficiency with MicroSoft Office
• Basic Database use.

Preferred Education and Experience

A Master’s degree and experience in a University housing environment are preferred.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Essential duties of the Housing Operations Coordinator will include, but are not limited to:

• Staff supervision and scheduling
• Room reservations and setup
• LLC technology and relations
• Sustainability efforts and programs
• General logistics and support
• Housing tours and tour guides
• Monitoring building signage and notifications
• Monitoring desk and building resources
• Sending building/campus notifications as needed
• Building storage room inventory and upkeep.

The Housing Operations Coordinator will also conduct routine inspections to include fire drills and life safety system, move-in/move-out room conditions, grounds, health & safety, and readiness.

The Housing Operations Coordinator will participate in:

• Staff on-call rotations
• Housing Operations professional development and cross-training, and resident move-in.

This position will serve as the front desk backup support, general staff support/buffer for absences and vacations, vendor escorts, and Operations and Maintenance customer service support.

• Other duties as assigned.

Physical Demands and Working Conditions

Must be able to lift 50 pounds.

This is a live-on position.

This is a live-on campus position.

Additional Information

Remote Work Notice: This role may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval.

May be required to report to on-site work location during campus closure and inclement weather.

What We Can Offer

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including:

• BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees
• AD&D Insurance
• Dental & Vision Plan Options
• Optional Long and Short-term Disability
• TRS Retirement Plan
• Fertility Benefits
• Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

About Us

UT Dallas is a top public research university located in one of the nation’s fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth ( DFW ) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Special Instructions Summary

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming,