Housing Navigator & Client Advocate

Home/Life Services Inc.; Ridgewood (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Home/Life Services Inc. in New York is seeking a Housing Specialist to assess clients’ eligibility and determine housing and service needs, coordinating with case managers for permanent housing placements.

You will secure housing from government agencies and landlords, assist with property searches and negotiate terms, and explain tenants' rights. Daily logs and paperwork are required; bilingual English/Spanish preferred.

Qualifications

• Minimum of 2 years’ experience in the Social Services Field.
• Experience with the Homeless population.
• Experience with the CARES system.
• Must be diligent and organized.
• Must be able to effectively communicate (verbally and in writing).
• Must be sensitive to different cultures and socioeconomic conditions.
• Knowledge of regulatory standard and property management.
• Bilingual English/Spanish is preferred.

Responsibilities

• Secures permanent housing for clients from a wide range of sources, including government agencies, private landlords and brokers.
• Assists clients with the search for available properties and negotiate terms on behalf of clients.
• Ensures clients understanding of their rights and responsibilities as tenants.
• Provides clients with information and refer them to additional support programs or services.
• Prepares and maintains daily logs, records, and reports.
• Counsels and assists clients in completing all necessary paperwork, including lease signings.
• Partner with Case Managers to prepare clients for landlord/broker interviews.
• Assists and counsel clients in regards to keeping their appointments.
• Ensures that new apartments are client-ready (e.g. utilities turned on, furniture delivered).
• Maintains accurate records on client compliance via appointments and interviews.
• Must meet or surpass target goals set for permanent housing placements and related indicators.
• In the event of an emergency, Essential Employees are required to report to work as scheduled.
• Duties and responsibilities are subject to change based upon assessment of company needs.

Skills

Effective communication

Organized

Cultural sensitivity

Bilingual English/Spanish

CARES system experience

Homeless population experience

Social services experience

Regulatory knowledge

Negotiation

Tools

CARES system

Job description

Home/Life Services Inc. in New York is seeking a Housing Specialist to assess clients’ eligibility and determine housing and service needs, coordinating with case managers for permanent housing placements.

You will secure housing from government agencies and landlords, assist with property searches and negotiate terms, and explain tenants' rights. Daily logs and paperwork are required; bilingual English/Spanish preferred.