Housing Monitor

The Salvation Army; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Salvation Army in New Orleans seeks an overnight lodge/shelter attendant responsible for safely managing residents, processing intake, and maintaining accurate records. Duties include monitoring rounds, door/window security, and ensuring compliance with house rules.

High school diploma or GED and at least 1 year in security or social services are required. Weekend and overnight shifts are common, with a focus on calm, quick response to emergencies and clear communication with residents and

Qualifications

• High school diploma or GED.
• One year experience performing security work or working in a social service environment.

Responsibilities

• Accepts and processes residents staying in lodge/shelter overnight; receives and receipts fees from residents; monitors resident activity for safety and house-rule compliance.
• Maintains records and logs; ensures lodge/shelter is neat and orderly; checks fire equipment and room readiness for arrivals.
• Monitors entrances/exits, conducts rounds, wakes residents at designated times, and enforces check-out times.

Skills

Safety protocols

Observation skills

Communication

Education

High school diploma or GED

Job description

Schedule/Hours: Friday, Saturday, Sunday 12:00am to 7:30amThis position is responsible for:Accepts and processes residents staying in lodge/shelter overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order.Key Responsibilities:Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.Checks clients into the lodge; shelter; prepares and monitors client intake cards; determines if client has been prepaid by sponsor or credit; prepares resident roster and maintains resident property records.Monitors the activities of the lodge/shelter residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.Wakes up lodge/shelter clients at designated time and instructs them to collect their sheets/ ensures that all residents are out of the lodge/shelter by the designed time.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write and communicate the English language.Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.Ability to perform combination of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.Work is performed in a lodge/shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.EDUCATION AND EXPERIENCE:High school diploma or G.E.D.andone year experience performing security work or working in a social service environment,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.LICENSES AND CERTIFICATIONS:None.