Housing Monitor

The Salvation Army; Johnson City (TN); Vor Ort; USD 27.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical/Dental/Vision

Zusammenfassung

The Salvation Army in Johnson City, TN seeks a Housing Monitor to serve as a hospitality and safety representative in the shelter. You will check guests in and out, log incidents, and coordinate with overnight staff, ensuring a calm, structured environment for residents and staff.

Responsibilities include handling emergencies, assisting with meals, and enforcing shelter policies. HS diploma or GED and security/social services experience are preferred.

Qualifikationen

• High school diploma or GED required.
• Experience in security or social services preferred.

Aufgaben

• Check guests in and out at shelter entry.
• Record unique situations and complete incident reports.
• Call for advice to overnight staff as needed.
• Respond calmly to emergencies and take corrective action.
• Assist with meals and snacks as needed.
• Maintain order and safety in the shelter environment.

Kenntnisse

Crisis intervention

Emergency response

English communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Schedule/Hours: Full-time/40This position is responsible for:The housing monitor is the key hospitality representative, who will uphold and enforce the rules – thereby ensuring a safe, structured, predictable environment for guests and staff. The housing monitor will be supported by the shelter manager and other staff in this role. The housing monitor checks guests in and out throughout the day, dispenses medical boxes and keeps medication logs, answers the phones, oversees the use of the publicly available toilets, and participates in the processing of new guests. The monitor can expect to assist or lead in provision of snacks, meals, etc. The overnight monitor will engage in some cleaning activities, light preparations for breakfast, as well as ensuring curfews, lights out and bed assignments are being followed. The capacity to engage well with individuals experiencing distress, crisis and conflict is essential, as is the ability to make wise decisions quickly.Key Responsibilities:Checks guests in and out each time they enter / exit the main entry of the shelter building.Records any unique situations occurring on assigned shifts. Completes incident reports as needed. Calls for advice and assistance to the overnight on call staff person, if the staff on site would benefit from support.Responds to emergencies in a calm manner and initiate appropriate corrective actions following established policies and procedures.Physical Requirements:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to respond to emergencies quickly and calmly while maintaining control and initiating the proper corrective action.Ability to perform combinations of sitting, standing, and walking on a frequent change basis.Distance of travel is usually within the same building. Limited physical effort is required for walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Working Conditions:Work is performed in a housing shelter where physical discomforts may be associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions.Employee Benefits:Medical/Dental/VisionPaid Time OffEducation and Experience:High school diploma or G.E.D.ANDOne year experience performing security or social service work preferred,ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Certifications:None