Housing Manager

Women In Need, Inc. (Win); New York (NY); On-site; USD 61,000 - 75,000; Full time

Job summary

Women In Need, Inc. (Win) seeks a Housing Manager to lead housing placement efforts for families in Win shelters.

You will supervise Housing Coordinators, strengthen housing partnerships, and drive strategies for successful transitions from shelter to permanent housing. Reporting to the Chief Program Officer, you will oversee housing services, monitor outcomes, and collaborate with Case Managers and clinical staff to implement individualized housing plans.

Qualifications

• Bachelor's degree preferred in social work, human services, or related field.
• Minimum 2 years of experience in NYC housing market.
• Knowledge of housing subsidies, supportive housing programs, and entitlement systems.

Responsibilities

• Supervise Housing Coordinators to achieve housing placement goals.
• Guide on housing subsidies, programs, and application processes.
• Build relationships with landlords, brokers, and housing providers.
• Lead housing workshops, orientations, fairs, and networking events.
• Collaborate with Case Managers and staff to develop individualized housing strategies.
• Track referrals, placements, and key metrics to meet program goals.
• Ensure accurate case documentation and compliance with CARES and funding rules.
• Attend apartment viewings, lease signings, and related activities, including occasional evenings/weekends.

Skills

Housing coordination

Partnership building

Event planning

Data tracking

Bilingual English/Spanish

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

CARES system

Job description

Connecting Families to Permanent Housing Through Leadership, Partnership, and Results

$68,000

THE ROLE

The Housing Manager is responsible for leading housing placement efforts for families residing in Win shelters by supervising Housing Coordinators, strengthening housing partnerships, and ensuring successful placements into permanent housing. Reporting to the Chief Program Officer, this role oversees housing services, monitors performance outcomes, and drives strategies that help families transition from shelter to stable housing.

What You Will Do

• Supervise, coach, and support Housing Coordinators to achieve housing placement goals.
• Provide guidance on housing subsidies, supportive housing programs, and housing application processes.
• Develop and strengthen relationships with landlords, brokers, and housing providers to expand housing opportunities for families.
• Lead housing workshops, orientations, housing fairs, and networking events that support housing readiness and client engagement.
• Collaborate with Case Managers, Clinical staff, and community partners to develop individualized housing strategies.
• Track housing referrals, placements, and key performance metrics to ensure program goals and contractual targets are met.
• Ensure accurate case documentation, reporting, and compliance with CARES, agency requirements, and funding regulations.
• Participate in apartment viewings, lease signings, and other housing-related activities, including occasional evenings and weekends.

Who You Will Be

• Bachelor’s degree in social work, Human Services, or a related field preferred.
• Minimum of two (2) years of experience working within the New York City housing market.
• Knowledge of housing subsidies, supportive housing programs, and entitlement systems.
• Strong ability to build and maintain relationships with landlords, brokers, and community partners.
• Experience working with families, experiencing homelessness and housing instability.
• Familiarity with Motivational Interviewing, Trauma-Informed Care, Strengths-Based Case Management, and family-centered practices.
• Excellent organizational, communication, and problem-solving skills.Proficiency with Microsoft Office; CARES experience and bilingual English/Spanish skills are a plus.
• ESSENTIAL FUNCTIONS
• Travel throughout the community to attend housing meetings, trainings, housing fairs, and networking events.
• Escort clients to housing appointments, apartment viewings, and lease signings as needed.
• Ascend and descend stairs within assigned program locations.