Housing Manager

Vera French Community Mental Health Center; Davenport (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Job summary

The Vera French Community Mental Health Center seeks a Housing Manager to oversee rental operations, ensure compliance with Fair Housing, IFA, HUD and related regs, and maintain property conditions.

Reporting to the Executive Director of VF Housing Development, you will coordinate day-to-day housing management activities, manage tenant communications, and support documentation and training across the team.

Qualifications

• 2-year degree in Business, Bookkeeping, or equivalent education/experience required
• 5 years of LIHTC Property Management experience strongly preferred
• Excellent communication skills, both written and verbal
• Excellent computer skills, including Microsoft Office and property management software
• Ability to work independently on multiple projects
• Have a valid driver’s license
• Ability to pass a pre-employment physical and drug screen

Responsibilities

• Oversee VF Housing Management to ensure compliance with Fair Housing, IFA, HUD and other regulatory requirements
• Complete Tenant Income Certifications (TICs) for move-ins, move-outs, and annuals
• Collaborate on referrals, waiting list, and interviewing/verification of applicants
• Manage rental agreements, rules, utilities confirmation, and leases
• Answer phones during office hours and assist tenants
• Develop and maintain positive tenant relationships
• Ensure housing units comply with city/state regulations, permits, and licensing
• Maintain tenant files and prepare required reports for IFA before deadlines

Skills

Communication skills

MS Office

Property management software

Independent work

Driver's license

Pre-employment physical

Drug screen

Tenant communication

Education

2-year degree in Business or related

Tools

MS Word

MS Excel

Job description

Under the guidance of the Chief Executive Officer, the VF Housing Manager ensures that all properties are rented, in compliance, and properly maintained. With a strong focus on tenant satisfaction and operational excellence, the VF Housing Manager plays a crucial role in coordinating the day-to-day operations of the VF Housing management team and coordinates compliance and training activities with Executive Director of VF Housing Development.

What You’ll Do.

• VF Housing Management. The VF Housing Manager ensures that the following are completed in compliance with Fair Housing, IFA, HUD and other regulatory requirements.
  • Tenant Income Certifications (TICs) completed in a timely manner for all move ins, move outs, and annual requirements.
  • Complete interim work required to prepare for upcoming certifications
  • Collaborate with VF Housing staff on referrals and waiting list/potential tenants. Assist with interviewing and verification of applicants.
  • Participate in rental agreement, rules, utilities confirmation, and leases.
• VF Housing Tenant Support. The VF Housing Manager ensures that the following are completed in an effort to provide VF Housing tenants with the very best living experience possible.
  • Answering VF Housing phones during office hours – after hours handled by maintenance
  • Providing courteous and helpful assistance to tenants as requested during office hours
  • Developing and maintaining a positive working relationship with tenants
• VF Housing Compliance. The VF Housing Manager ensures that the following are completed to maintain compliance with IFA/HUD/HOME/LIHTC/MHEG
  • Complete Reports due to IFA before the deadline
  • Ensure housing units comply with city and state regulations, permits, and licensing requirements
  • Maintain require tenant files

What You’ll Need

• 2-year degree in Business, Bookkeeping, or equivalent education/experience required
• 5 years of Low Income Housing Tax Credit Property Management experience strongly preferred
• Excellent communication skills, both written and verbal, required
• Excellent computer skills, including Microsoft Office, MS Word, MS Excel & property management software strongly preferred
• Ability to work independently on multiple projects
• Have a valid drivers license
• Ability to pass a pre-employment physical and drug screen

What We Offer

• Group Health, Dental and Vision insurance
  • UMR Healthcare
  • Delta dental and vision insurance
  • Employer paid life Insurance, AD&D, LTD through Mutual of Omaha
    • Supplemental life insurance, short term disability available
• 401(k) with employer contribution & matching
  • Employer contribution 3% of annual salary, vested day one
  • Employer matching 25% of every dollar put in by the employee, up to 6%
• Tuition Reimbursement & Loan Repayment Program
  • Every employee (full-time or part-time) is eligible after one year of service
• Supplemental Critical Illness and Accident Coverage through MetLife
• Paid time off
  • Nine paid holidays per year
  • Nine paid sick days per year accrued on a payroll basis
  • 2 weeks of vacation accrued on a payroll basis
  • Vera French Day