Housing Management Assistant

United Talent LLC; Charleston (WV); On-site; USD 22,000 - 25,000; Full time

Job summary

United Talent Staffing in Charleston, WV seeks an experienced Housing Management Assistant to support daily housing operations, resident communications, records, payments, and applications.

The role is contract to perm, paying $16.25 per hour, with a standard Mon–Fri 8:00 AM–5:00 PM schedule and full-time potential.

Responsibilities include answering phones, handling inquiries, maintaining resident records, processing payments, and ensuring compliance.

Qualifications

• Must have experience in administrative support, office management, bookkeeping, accounting, or property management.
• High school diploma or GED is required.
• Must have valid ID.
• Strong computer, data entry, and organizational skills.
• Excellent communication and customer service skills.

Responsibilities

• Answer phones, greet visitors, and respond to inquiries professionally.
• Review applications, verify documentation, and maintain accurate resident records.
• Assist with rent collection, payment processing, and basic bookkeeping.
• Maintain files, schedule appointments, and perform data entry.
• Assist with resident certifications, inspections, and compliance documentation.
• Communicate with residents regarding accounts, notices, and housing-related concerns.
• Maintain confidentiality and follow established policies and procedures.

Skills

Data entry

Organizational skills

Communication

Customer service

Administrative experience

Bookkeeping

Property management

Education

High School Diploma or GED

Job description

Category: Administrative & Clerical

Location: Charleston, WV

Type: Contract to Perm

Job ID: 1734856

Housing Management Assistant

United Talent Staffing | Charleston, WV

Pay: $16.25 per hour (increase once converted to full time associate)

Schedule: Monday–Friday | 8:00 AM–5:00 PM

Position Type: Full-Time

Job Summary

United Talent Staffing is seeking an experienced Housing Management Assistant in Charleston, WV. This position provides administrative, clerical, and customer service support for daily housing operations, including resident communications, recordkeeping, payment processing, and application management.

Key Responsibilities

• Answer phones, greet visitors, and respond to inquiries professionally.
• Review applications, verify documentation, and maintain accurate resident records.
• Assist with rent collection, payment processing, and basic bookkeeping.
• Maintain files, schedule appointments, and perform data entry.
• Assist with resident certifications, inspections, and compliance documentation.
• Communicate with residents regarding accounts, notices, and housing-related concerns.
• Maintain confidentiality and follow established policies and procedures.

Requirements

• MUST have relevant experience in administrative support, office management, bookkeeping, accounting, or property management.
• High school diploma or GED required.
• Must have a valid ID.
• Strong computer, data entry, and organizational skills.
• Excellent communication and customer service skills.
• Ability to handle confidential information and manage multiple tasks.
• Must successfully complete required background and drug screenings.