Housing Liaison Specialist

Ozark Center; Street (MD); On-site; USD 38,000 - 54,000; Full time

Job summary

Freeman Health System is seeking a Housing Outreach Specialist to deliver housing resources and supports for individuals impacted by behavioral health issues, trauma, and instability. This role uses trauma-informed, person-centered approaches to promote independence and autonomy for persons served.

You will perform outreach to unstably housed clients, connect them with community resources, work with Continuum of Care, recruit landlords, and train staff on housing options to sustain housing

Responsibilities

• Active outreach to individuals in housing crisis not engaged in services.
• Refer and transport to initial appointments to establish services for behavioral health, substance use, physical health, employment, benefits, or other unmet needs.
• Utilizes SOAR for disability benefits due to serious mental disorder, medical impairment, and/or co-occurring disorder.
• Recruit landlords and build rapport by directly contacting potential landlords to provide information and referrals.
• Follow up with landlords to referrals and problem-solve tenant issues to maintain relationships.
• Promote housing resources and train staff on available avenues to help clients receive and maintain housing.
• Attend Continuum of Care meetings related to coordinated entry/case conferencing; manage referrals to/from Continuum of Care programs.
• Develop and utilize housing service delivery models to promote stable housing.
• Attend Housing Liaison meetings and submit data to DMH as required by DMH Housing Grant.
• Ensure clients have applied, receive, and maintain medical insurance benefits and other community resources based on income eligibility.
• Performs all other duties as assigned.

Job description

Job Description Summary:

Delivers housing resources and supports for individuals impacted by a range of behavioral health issues including substance use, trauma, and mental illness. Utilizes trauma-informed and person-centered approaches to promote maximum levels of independence and autonomy for persons served. Acts as program resource for teams needing assistance in accessing housing for homeless and near homeless clients served.

Responsibilities:

• Provides active outreach to individuals not currently engaged in services who are in a housing crisis or experiencing homelessness and connects clients to community resources as needed.
• Refers and transports individuals, as needed, to initial appointments to establish services for behavioral health, substance use, physical health, employment, benefits, or other unmet needs.
• Utilizes SSI/SSDI Outreach, Access, and Recovery (SOAR) with clients experiencing unstable housing due to needing disability benefits due to serious mental disorder, medical impairment, and/or a co-occurring disorder.
• Recruits landlords and builds rapport by directly contacting potential landlords to provide information and make referrals to their units.
• Follows up with landlords about referrals and problem-solves tenant issues to maintain collaborative working relationships.
• Promotes housing resources and train/educate staff on available avenues to help clients receive and/or maintain housing.
• Attends and actively participates in local Continuum of Care meetings related to coordinated entry/case conferencing; manages and receives referrals to/from Continuum of Care programs to assist individuals with housing stability.
• Develops and utilizes a variety of housing service delivery models to promote stable housing.
• Attends Housing Liaison meetings and submits data to DMH as required by DMH Housing Grant.
• Ensures clients have applied, receive, and maintain medical insurance benefits as well receive available community resources based on client's income eligibility.
• Performs all other duties as assigned.

Physical Requirements:

• Requires prolonged sitting, frequent standing, bending, squatting, kneeling, and reaching above shoulder level frequently, climbing and twisting occasionally
• Requires a typical range of hearing and manual dexterity sufficient to operate a computer keyboard, telephone, photocopier, calculator, and other office equipment as needed
• Requires repetitive use of hands for simple grasping and fine manipulation
• Requires standing, sitting, or walking for up to 8 hours or longer per workday
• Requires regular use of a computer.
• Requires driving into the community, transporting clients, assisting with moving goods for clients, getting in and out of vehicle frequently.
• TB Test upon hire.

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center - the region's largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women's and children's services. The system is supported by more than 7,000 employees and is the only Children's Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.