Housing Information and Resource Specialist

AID Atlanta Inc.; Newnan (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

AID Atlanta, Inc. is seeking a Housing Information and Resource Specialist to help clients access housing information and resources through the agency and community providers.

You will screen for eligibility, create client records, and refer eligible clients to housing services. Ideal candidates have a high school diploma, experience with social services or housing programs, strong organizational and data-entry skills, and the ability to work with diverse communities.

Qualifications

• High School diploma or equivalent; some college preferred.
• Experience with social service or housing programs is preferred.
• Strong ability to assess client needs for housing or other social services.
• Skill in developing and maintaining databases and spreadsheets in Excel.
• Experience with grant compliance, reporting, and non-profit administration is preferred.
• Knowledge of housing entitlement systems and procedures.
• Excellent organizational, written and verbal communication skills.
• Ability to interact effectively with clients and agencies; travel as needed.
• Bilingual English/Spanish would be helpful.

Responsibilities

• Follow up with clients to assess eligibility for case management and services.
• Initiate electronic records for unestablished clients in the agency database.
• Upload proof of eligibility in client records.
• Input client information accurately to ensure regulatory compliance.
• Document work in client databases per standards.
• Refer clients to Department of Client Services for housing programs.
• Maintain confidential client information and records.
• Establish and maintain an active list of housing resources and leads.
• Cultivate relationships with housing providers to maintain resources.
• Screen clients for services on an on-call and ongoing basis.
• Generate monthly program updates and screening reports.

Skills

Assessment skills

Database management

Excel proficiency

Organizational skills

Verbal/written communication

Travel readiness

Bilingual English/Spanish

Education

HS diploma

Some college

Tools

Microsoft Excel

Job description

Housing Information and Resource Specialist

#26-884

Newnan, Georgia, United States

Who We Are

Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.

Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast. AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.

The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.

• Respect
• Compassion
• Service
• Integrity

If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.

Contribution Profile

JOB SUMMARY
The Housing Information and Resource Specialist (HIRS) will work with clients who need information and resources that may be available through AID Atlanta or external community organizations to help stabilize housing, health and other socio-economic challenges. They will perform a screening assessment to see if clients meet the minimum requirement for immediate access to AID Atlanta case management, HOPWA/ HUD funded programs and referrals to other direct housing service organizations in the community. They will develop and update a database of housing resources and maintain direct relations with other HOPWA and non-HOPWA funded housing programs in the community to stay abreast of changes in programs or availability of services.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Follow up with the client within two business days of their initial contact with AID Atlanta to assess their eligibility for access to case management and program services via completion of the HOPWA screening tool and collection of eligibility documents, (proof of HIV status, Residence and Income).
• Initiate electronic records for unestablished clients in the agency database.
• Upload proof of eligibility in designated sections of client records.
• Perform timely and accurate input of all required client information in Client Chart (data entry and supporting documentation) to ensure compliance with regulatory and contractual requirements
• Document all work done with and on behalf of members into agency and/or funder client database system in accordance with documentation standard. (ECW, e2Fulton), etc.
• Refer clients who meet the screening criteria to the Department of Client Services for case management and program services.
• Maintain client information and records in a confidential manner.
• Establish and maintain list of potential housing resources and leads.
• Cultivate relationships with housing providers to develop and maintain an active roster of income restricted communities, affordable rental properties, landlords and permanent housing resources.
• Screen clients for services on an on-call (as needed) and on-going basis
• Generate monthly program updates and HOPWA screening report

ADDITIONAL FUNCTIONS MAY INCLUDE

• Assist Supportive Services Manager for Housing and Associate Director of Housing in preparation for and during HOPWA audits
• Actively participate as a member of Housing and/or HCC multi-disciplinary team
• Prepare all mandated reporting as required by supervisor, contract agency and funding agency
• Attend supervision and other required staff meetings as assigned
• Other special projects, duties and responsibilities, as assigned

SUPERVISORY RESPONSIBILITES

• This employee will not have any supervisor responsibilities.

QUALIFICATIONS

Education & Work Experience

• High School diploma or equivalent, some college preferred.
• Experience with social service or housing programs, knowledge of AIDS program development and non-profit service agency preferred.
• Strong experience in assessing client needs for housing or other social services
• Considerable skill in developing and maintaining databases and spreadsheets in Microsoft Excel
• Experience in grant compliance, reporting and administration in a non-profit organization is preferred
• Knowledge of the housing-related difficulties affected the well-being and health status of individuals with HIV
• Familiarity with housing entitlement systems and procedures.
• Excellent organizational, written and verbal communication skills.
• Ability to interact effectively with the client population and representatives of government and private agencies.
• Ability to work effectively in a team environment.
• Willingness and ability to travel to potential housing sites, as needed.
• Bilingual – English/Spanish would be helpfu

AHF Commitment

We at AID Atlanta/AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.