Housing & Family Stability Intern — Community Impact

Metropolitan Family Services; Wisconsin; On-site; USD 19,000 - 28,000; Part time

Job summary

Metropolitan Family Services is seeking a Program Support Intern to assist Housing & Family Stability Services in Chicago with hands-on program operations, documentation, and coordination. You will shadow Family Coaches, support follow-up and referrals, and help with outreach, trainings, and resource development, all within a collaborative, community-focused environment.

The role emphasizes learning housing navigation, policy development, and data entry while contributing to client-centered

Qualifications

• Supports housing navigation and case management activities.
• Assists with documentation, scheduling, and outreach.
• Works under supervision with a strengths-based approach.

Responsibilities

• Provides cross-functional support across housing navigation, case management, and program operations.
• Landlord engagement and resource mapping to build a housing inventory and guide for staff.
• Shadow Family Coaches; support follow-up, referrals, goal planning, and home visits.

Job description

Metropolitan Family Services is seeking a Program Support Intern to assist Housing & Family Stability Services in Chicago with hands-on program operations, documentation, and coordination. You will shadow Family Coaches, support follow-up and referrals, and help with outreach, trainings, and resource development, all within a collaborative, community-focused environment.

The role emphasizes learning housing navigation, policy development, and data entry while contributing to client-centered