Housing Eligibility Assistant

Albany Housing Authority; City of Albany (NY); Sur place; USD 44 000 - 59 000; Plein temps

Résumé du poste

Albany Housing Authority is seeking a Housing Eligibility Assistant in Albany, NY. The role involves determining eligibility for Section 8 programs and public housing occupancy, with an average caseload of 250 clients and independent work within the Rental Assistance Program Department.

The position requires knowledge of HUD regulations, strong interview and documentation review skills, and the ability to prepare referrals and notices.

Qualifications

• Bachelor's degree and three years of related full-time experience, or an Associate's degree and five years, or a high school diploma with seven years of related experience.
• Or a satisfactory equivalent combination of training and experience.
• Special requirement: valid New York driver's license at time of appointment.

Responsabilités

• Conduct skilled personal and telephone interviews of applicants and property owners.
• Review and evaluate documents for verification of income and eligibility.
• Compute rents and subsidies based on unit size and regulations.
• Monitor property quality standards for assisted housing programs.
• Interpret HUD regulations and issue confirmations after investigations.
• Provide referrals to the Rental Assistance Program Department.

Connaissances

Investigation procedures

Tenant selection procedures

Economic and social factors

Business arithmetic and English

Negotiation skills

Communications skills

PCs and office equipment

Formation

Bachelor's degree in social sciences / related field

Associate's degree in social sciences / related field

High School diploma + 7 years experience

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housing Eligibility Assistant

Full-Time Albany, NY, US

30+ days ago Requisition ID: 1215

Salary: $51,521.69 Annually

HOUSING ELIGIBILITY ASSISTANT

DISTINGUISHING FEATURES OF THE CLASS:

The incumbent determines the eligibility of applicants, tenants and property owners making application for various Section 8 programs and public housing occupancy. Eligibility is determined based on the Albany Housing Authority's Admissions and Occupancy Policies written in accordance with HUD regulations. The average caseload of the HEA is not less than 250 clients and the incumbent exercises independence in the performance of their work on behalf of their caseload. The work is performed independent of direct supervision from a higher-level staff member, except in cases of an unusual situation. May direct the work of clerical support staff assigned to the Rental Assistance Program Department as that work may address clients.

TYPICAL WORK ACTIVITIES (Illustrative Only)

• Conducts skilled personal and telephone interviews of applicants and property owners;
• Reviews and evaluates documents submitted for verification of income earnings and determines eligibility for admission and/or continued occupancy;
• Computes rents and subsidy allowance for specific units and family sizes, adhering to specific regulations and guidelines;
• Monitors the quality standards of the property for which assistance is provided;
• Interprets and comprehends HUD regulations and issues written confirmation of rejections or approvals of applications after an investigation process is completed;
• Evaluates and determines that certain clients may require special assistance from other public service agencies;
• Prepares plans whereby an applicant is provided with referrals to the Rental Assistance Program Department;
• Works with both public and private housing units;
• Develops promotional plans or incentives to recruit housing property owners;
• Prepares informational materials and correspondence on funding regulations or eligibility requirement changes;
• Performs annual reviews of all certifications issued to clients;
• Monitors and reviews HUD Housing Quality Standard Inspections to assisted housing programs in the private market for compliance with program requirements;
• Visits housing site locations to secure documentation confirming income eligibility and family composition of the tenants;
• Oversees and monitors complaints by landlords and/ortenants;
• Provides written notice(s) of housing code violations, mandated repairs, warnings of possible loss of rental assistance funds and provides notice of termination due to non-compliance by tenant or landlord;
• May participate as a hearing officer between landlord and client;
• May provide counseling to family or client;
• Performs related work as required.

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FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS :

• Working knowledge of investigation procedures and tenant selection procedures;
• Working knowledge of economic and social factors related to housing programs;
• Working knowledge of business arithmetic and English;
• Ability to acquire a working knowledge of the provisions, rules and regulations for tenant selection and housing assistance programs;
• Ability to provide reports on findings resulting from an interview, documents or a formal investigation;
• Ability to interpret laws, regulations and policies to the public;
• Ability to maintain satisfactory relations with others;
• Ability to follow written and oral instructions;
• Good negotiation and communicationskills;
• Good knowledge of personal computers and officeequipment;
• Physical condition commensurate with the requirements of the position.

MINIMUM QUALIFICATIONS :

• Graduation from a regionally accredited college or university or one accredited by the NYS Board of Regents to grant a Bachelor's Degree in social sciences, human services or a related field and three (3) years of full-time paid experience (or its part-time equivalent) in a community organization, social services, program eligibility determination, public contact or in a closely related field; OR
• Graduation from a regionally accredited college or university or one accredited by the NYS Board of Regents to grant an Associate's Degree in social sciences, human services or a related field five (5) years of full-time paid experience (or its part-time equivalent) in a community organization, social services, program eligibility determination, public contact or in a closely related field; OR
• Graduation from high school or possession of a high school equivalency diploma and seven (7) years of full-time paid experience (or its part-time equivalent) in a community organization, social services, program eligibility determination, public contact or in a closely related field; OR
• A satisfactory equivalent combination of training and experience defined by the limits of (A) through (C) above.

SPECIAL REQUIREMENT :

Possession of a valid driver's license issued by the New York State Department of Motor Vehicles at time of appointment and while in the position. Vehicle may be necessary